Page 6, question 39: This e-mail (vivian@smes.solutions) differs from the one that has been registered in the portal user (smessolutions+starlinkintg@gmail.com). Kindly insert the correct email address and re-submit the form. Kindly insert the correct email address and re-submit the form.

Page 6, question 39: This e-mail (vivian@smes.solutions) differs from the one that has been registered in the portal user (smessolutions+starlinkintg@gmail.com).  Kindly insert the correct email address and re-submit the form.  Kindly insert the correct email address and re-submit the form.

The provided reference Letter is not a bank reference. Kindly provide a valid/recent (within the last six months)bank reference letter or bank statement.

The provided reference Letter is not a bank reference. Kindly provide a valid/recent (within the last six months)bank reference letter or bank statement.

Personal History Disclosure Form is missing, kindly submit the requested form.

Personal History Disclosure Form is missing, kindly submit the requested form.

The Online gaming application form must have the Declaration and data privacy on page 7 named by the contact person. Kindly fill the Declaration and resubmit the Form.

The Online gaming application form must have the Declaration and data privacy on page 7 named by the contact person. Kindly fill the Declaration and resubmit the Form.

PAGE 2: QUESTION 19 Personal identification Number must be the same as the Identification provided, in this case Passport. Kindly fill in the passport number.

PAGE 2: QUESTION 19 Personal identification Number must be the same as the Identification provided, in this case Passport. Kindly fill in the passport number.

The PHDF must be signed and verified digitally. Please resubmit.

The PHDF must be signed and verified digitally. Please resubmit.

The reference letter is not valid. Please submit a reference letter from a financial institution dated within the last six months confirming that the person is a valid customer.

The reference letter is not valid. Please submit a reference letter from a financial institution dated within the last six months confirming that the person is a valid customer.

Please certify the SOW.

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Appoint a CO fluent in AML and submit their PHDF, together with relevant enclosures, as well as a Letter of engagement and CV . No SOW required

Appoint a CO fluent in AML and submit their PHDF, together with relevant enclosures, as well as a Letter of engagement and CV . No SOW required

Submit an organisational structure showing allocated responsibilities and controls, identifying key persons including compliance officer

Submit an organisational structure showing allocated responsibilities and controls, identifying key persons including compliance officer

1. Submit certified documentation showing how the operations of the business are funded and by whom, including documents which show funding of the company by shareholders or third parties, as well as documents, if any, which show funds owned by the company through cashflow or other means 2. Resubmit the annual player report signed by the director and indicating the year to which it relates

1. Submit certified documentation showing how the operations of the business are funded and by whom, including documents which show funding of the company by shareholders or third parties, as well as documents, if any, which show funds owned by the company through cashflow or other means 2. Resubmit the annual player report signed by the director and indicating the year to which it relates

Submit signed financials in whatever form for year ending 2024

Submit signed financials in whatever form for year ending 2024

Date of birth is not mandatory on your site please advise when players are verified for legal age.

Date of birth is not mandatory on your site please advise when players are verified for legal age.

Please advise when players are verified In line with Curacao AML guidelines

Please advise when players are verified In line with Curacao AML guidelines

When are players checked for sanctioned or prohibited countries?

When are players checked for sanctioned or prohibited countries?

Since segregation of funds was not selected upload a funds management policy informing how funds are segregated.

Since segregation of funds was not selected upload a funds management policy informing how funds are segregated.

Terms and conditions relate to Isle of Man and Kahnawake , they should refer to Curacao

Terms and conditions relate to Isle of Man and Kahnawake , they should refer to Curacao

Please upload an AML policy in line with Curacao guidelines.

Please upload an AML policy in line with Curacao guidelines.

When selecting the English version on Winagora the site remained in Portuguese. Please ensure an English version is available and prevails.

When selecting the English version on Winagora the site remained in Portuguese. Please ensure an English version is available and prevails.