Please correct the below issues on the Online Gaming License Application Form and resubmit the form.

<p>Please correct the below issues on the Online Gaming License Application Form and resubmit the form.</p><ol><li><b>Question 10.1: </b>This question must be completed.</li><li><b>Question 13: </b>Since questions 13.1 and 13.1.1 were completed, 'Yes' must be selected for question 13.</li><li><b>Question 19: </b>It is mandatory to have an ADR process in place for escalating player complaints and thus 'Yes' must be selected. </li><li><b>Questions 19.1.1 & 19.1.2: </b>The name of the ADR entity must be entered in 19.1.1 and the jurisdiction of the ADR entity entered in 19.1.2. The list of approved ADR entities is available in the Licenses Register on the CGA website in the 'Certificates' section.</li><li><b>Questions 20 - 25: </b>The information of the contact person must be that of the portal administrator. The email address entered in question 25 must match that of the portal administrator as registered in the portal.</li></ol>

Questions 8 and 9 have been left blank. Question 11.1 indicates that the company will be funded through shareholder loans. Please clarify as to where the company will be receiving the funds from the loan.

Questions 8 and 9 have been left blank. Question 11.1 indicates that the company will be funded through shareholder loans. Please clarify as to where the company will be receiving the funds from the loan.

The business plan must include the company management structure showing key management roles and reporting lines and a detailed 3-year forecast.

<p>Resubmit the business plan must including:</p><ol><li>The company management structure showing key management roles and reporting lines.</li><li>A detailed 3-year forecast.</li></ol>

Please note that the proof of goAML registration is missing. Kindly submit a screenshot of the admin page when logged in to the goAML portal. To do this, log in to the goAML portal, click Admin, select Active Organizations and take a screenshot of the page. Please upload the screenshot in the Extra Documentation section.

Please note that the proof of goAML registration is missing. Kindly submit a screenshot of the admin page when logged in to the goAML portal. To do this, log in to the goAML portal, click Admin, select Active Organizations and take a screenshot of the page. Please upload the screenshot in the Extra Documentation section.

Please submit a certified copy of the loan agreement which outlines the key terms, including the funding, and any interest on the loan and the repayment terms (if applicable). The loan agreement must be signed by all parties and certified as a true copy. Kindly upload it in the Source of Funding Section.

<p>Please submit a certified copy of the loan agreement which outlines the key terms, including the funding, and any interest on the loan and the repayment terms (if applicable). The loan agreement must be signed by all parties and certified as a true copy. Kindly upload it in the Source of Funding Section.</p><p><b><u>UPDATE</u></b></p><p>The loan agreement is not signed by the Principal Debtor. Please resubmit a certified copy of the loan agreement duly signed by both parties. </p>

Please add the UBO Gideon Van Kessel to the portal and upload the Personal History Disclosure Short Form.

Please add the UBO Gideon Van Kessel to the portal and upload the Personal History Disclosure <u>Short</u> Form.

Please submit the below documents in the base application QPA/2024/00514: A certified true copy of a criminal record for the state of Florida issued within the last six months. A certified true copy of an FBI Identity History Summary Check issued within the last six months. Note: A criminal record check must be provided for every jurisdiction where the person has resided for more than six months in the last two years. If the UBO has resided in jurisdictions other than the U.S. within the last two years, certified copies of criminal records (issued within the last six months) for those jurisdictions must also be provided.

<p>Please submit the below documents in the <b><u>base application QPA/2024/00514</u></b>:</p><ol><li>A certified true copy of a criminal record for the state of Florida issued within the last six months.</li><li>A certified true copy of an FBI Identity History Summary Check issued within the last six months.</li></ol><p><i>Note: A criminal record check must be provided for every jurisdiction in which the individual has resided for more than six months during the past two years. If the UBO has lived outside the United States, or in any U.S. state other than Florida, for more than six months within the last two years, certified criminal record checks from each applicable jurisdiction must also be submitted. All records must have been issued within the past six months.</i></p>

Please submit the following in the base application QPA/2024/00514: A certified true copy of the original birth certificate in Dutch. An English translation of the birth certificate certified by the translator.

<p>Please submit the following in the <b><u>base application QPA/2024/00514</u></b>:</p><ol><li>A certified true copy of the original birth certificate in Dutch.</li><li>An English translation of the birth certificate certified by the translator. </li></ol>

Please submit an acceptable proof of address document in the base application QPA/2024/00514. The document must be a utility bill, landline phone bill, or internet/cable bill. Mobile phone bills are not accepted. The document must have been issued within the last six months and be certified as a true copy.

Please submit an acceptable proof of address document in the <u><b>base application QPA/2024/00514</b></u>. The document must be a utility bill, landline phone bill, or internet/cable bill. <u>Mobile phone bills are not accepted.</u> The document must have been issued within the last six months and be certified as a true copy.

Please submit additional evidence of source of wealth in the base application QPA/2024/00514. All documents submitted must be recent and certified as a true copy.

Please submit additional evidence of source of wealth in the <b><u>base application QPA/2024/00514</u></b>. All documents submitted must be recent and certified as a true copy.

Please provide a certified copy of the proof of address document.

Please provide a certified copy of the proof of address document.

Please submit an English translation of the birth certificate certified by the translator.

Please submit an English translation of the birth certificate certified by the translator.

Please provide a certified copy of the bank reference letter.

Please provide a <b><u>certified</u></b> copy of the bank reference letter.

Please submit the current version of the Personal History Disclosure SHORT Form available on the CGA website.

Please submit the <b>current version</b> of the Personal History Disclosure <u><b>SHORT</b></u> Form available on the CGA website.

Please provide a copy of the birth certificate that has been certified as a true copy by an independent and authorized certifier. The certification as a true copy must be no more than six months old. Please upload the document in the base application QPA/2024/00381.

Please provide a copy of the birth certificate that has been certified as a true copy by an independent and authorized certifier. The certification as a true copy must be no more than six months old. Please upload the document in the <u>base application QPA/2024/00381</u>.

Please submit a criminal record for Finland issued within the last six months and certified as a true copy. Please upload the document in the base application QPA/2024/00381.

Please provide a criminal record for Finland issued within the last six months and <u><b>certified as a true copy</b></u>. Please upload the document in the <u><b>base application QPA/2024/00381</b></u>.

The documents submitted for proof of address (bank statement and insurance statement) cannot be accepted. Please upload an accepted proof of address document (utility bill, landline phone bill, cable/internet bill) issued within the last six months and certified as a true copy. Please upload the document in the base application QPA/2024/00381.

<p>The documents submitted for proof of address (bank statement and insurance statement) cannot be accepted. </p><p>Please upload an accepted proof of address document (utility bill, landline phone bill, cable/internet bill) issued within the last six months and certified as a true copy. Please upload the document in the <b><u>base application QPA/2024/00381</u></b>.</p>

Please upload a copy of Mark Taylor's Curriculum Vitae (CV) in English. Please upload the document in the base application QPA/2024/00381 in the Letter of Engagement section.

Please upload a copy of Mark Taylor's Curriculum Vitae (CV) in English. Please upload the document in the <u><b>base application QPA/2024/00381</b></u> in the Letter of Engagement section.

Check document.Inspect all pages to ensure that there are no blank pages The applications must be filled in digitally. No forms shall be accepted where the customer has completed any section of the form handwritten. Check the forms and make sure there are no ink marks or handwritten notes.

The Personal History Disclosure form is not the official form supplied by CGA. Kindly download the appropriate form, refill digital and resubmit.

Check document. Make sure that this is filled and the same as that shown on the portal

The personal application number is missing or has an incorrect application number. Kindly resubmit the forms with the correct application number.

Check document. The application date must be filled and within six month`s of today`s date.

The application date is missing or has an incorrect application date. Kindly resubmit the forms with the correct application date.

Check if information matches the passport.

The applicant`s first name is incorrect or does not match.Kindly resubmit the form with the correct first name.

Check if information matches the passport.

The applicant`s last name is incorrect or does not match.Kindly resubmit the form with the correct lasr=t name.

Check if information matches the passport.

The Date of birth (DOB) of the applicant is missing or incorrect. Kindly resubmit the forms with the correct DoB.

Check if applicant has submitted certified proof of previous names.

Kindly provide certified proof of name change documents.

Must not be blank.

The response to Question 11 is missing. Kindly complete Question 11 and resubmit the form.

Must not be blank. personal email address

The response to Question 12 is missing. Kindly complete Question 12 and resubmit the form.

Must not be blank. Email address

The response to Question 13 is missing. Kindly complete Question 13 and resubmit the form.

Must not be blank. Mobile number

The response to Question 14 is missing. Kindly complete Question 14 and resubmit the form.

Check if matches the passport. Place of Birth must not be blank.

The response to Question 15 is missing. Kindly complete Question 15 and resubmit the form.

Must not be blank and check if matches the passport. Passport number must not be blank.

The response to Question 16 is missing. Kindly complete Question 16 and resubmit the form.

Check if matches the passport. Country of Issue must not be blank.

The response to Question 17 is missing. Kindly complete Question 17 and resubmit the form.

Check if matches the passport. Date of Issue must not be blank.

The response to Question 18 is missing. Kindly complete Question 18 and resubmit the form.

Check if matches the passport. Date of Expiry must not be blank.

The response to Question 19 is missing. Kindly complete Question 19 and resubmit the form.

Check if matches the passport. Nationality/ Citizenship

The response to Question 20 is missing. Kindly complete Question 20 and resubmit the form.

Must be filled. If the Local Executive Director(official representative) is selected the name of the local service provider must be filled in. If other Key Function Holder is selected, then the function must be filled.

The name of the local service provider or the function of the person in the company is missing. Kindly fill in and resubmit the form.

If question 28 is filled then question 28.1. must be filled.

The response to question 28.1 is missing. Kindly fill in and resubmit.

Must be filled.

The response to question 30 is missing. Kindly fill in and resubmit.

Must be filled.

The response to question 31 is missing. Kindly fill in and resubmit.

They must provide evidence of present employment.

The proof for question 34 and 39 is missing. Kindly upload in the section of extra documentation.

Must be filled.

The response for question 41 and or 42 is missing. Kindly fill in and resubmit.

Must be filled. At least one must be selected, if 43.11 is selected then other Income must be filled.

The response to question 43 is missing. (if applies 43.11 must be filled) Kindly fill in and resubmit the form.

If yes is selected, 44.1. must be filled.

The response to 44.1. is missing. Kindly fill in and resubmit the form.

The document must contain the name and surname and digital signature of the person that filled the form on Page 9.

The DECLARATION AND DATA PRIVACY is missing the name and/or is not digitally signed. Kindly fill in the name and/or surname /sign and resubmit the form.

Check date and make sure the passport is not expired.Make sure that persons photo is clear and recognizable.

The enclosed passport document is expired or unclear. Kindly resubmit a valid passport with a clear picture and certified.

Check the document and make sure it is in english language or if translated from another language, the translated document, must be certified. Check date and make sure the certificate is not expired (not older than 6 months). It must be submitted for every jurisdiction whereby the applicant resided for more than six months in the last two years.

The enclosed criminal record document is expired and/or not certified and/or not translated into English.Kindly resubmit a valid, certified certificate translated into English.

Check the document and make sure it is in English Language or orginal document with translation. Both have to be certified. (In some cases we accept the Marriage Certificate)

The enclosed document, Certified True Copy of Birth Certificate is missing or not certified or in english language. Kindly resubmit.

Make sure that it is in the applicant name verifying their personal account.Check date and make sure the certificate is not expired (not older than 6 months).

The enclosed reference document is expired or not valid. Kindly resubmit a valid reference letter or bank statement.

Check document. (mandatory for compliance officers)

The letter of appointment/ engagement agreement is missing/incomplete. Kindly resubmit/ submit.

Certified true copies of any Gaming License issued in favor of the applicant in a personal capacity from any jurisdiction ( eg. UK Personal Management License)

The Certified true copies of Gaming License issued in favor of personal capacity is missing/incomplete. Kindly submit.

Check document. (mandatory for compliance officers)

The Source of Wealth must demonstrate the UBO`s financial standing and confirm their ability to operate and support the company.

The Source of Wealth documentation for the Shareholders/UBO was not provided/or is invalid.Kindly resubmit the required documents, including certified bank statements clearly displaying amounts and dividends, tax returns evidencing earnings, or any other certified documentation demonstrating the source of wealth of the UBO,and ensure that all certifications are made as true copies by authorized persons such as legal or accountancy professionals, regulated financial institutions, or other duly empowered authorities within the relevant jurisdiction.

Check document.Inspect all pages to ensure that there are no blank pages The applications must be filled in digitally. No forms shall be accepted where the customer has completed any section of the form handwritten. Check the forms and make sure there are no ink marks or handwritten notes.

The Personal History Disclosure Short Form is not the official form supplied by CGA. Kindly download the appropriate form, refill digital and resubmit.

Check document. Make sure that this is filled and the same as that shown on the portal

<p>The personal application number is missing or has an incorrect application number. Kindly resubmit the forms with the correct application number.</p><p>You do not need to enter the application number but the personal and base application. Please read the form.</p>

Check document. Make sure that this is filled and the same as that shown on the portal

The Base/Original application number is missing or has an incorrect application number. Kindly resubmit the forms with the correct application number.

Check document. The application date must be filled and within six month's of today's date.

The application date is missing or has an incorrect application date. Kindly resubmit the forms with the correct application date.

Check if information matches the passport.

The applicant's first name is incorrect or does not match.Kindly resubmit the form with the correct first name.

Check if information matches the passport.

The applicant's last name is incorrect or does not match.Kindly resubmit the form with the correct lasr=t name.

Must not be blank. personal email address

The response to Question 12 is missing. Kindly complete Question 12 and resubmit the form.

Must not be blank. Email address

The response to Question 13 is missing. Kindly complete Question 13 and resubmit the form.

Must not be blank. Email address

The response to Question 13 is missing. Kindly complete Question 13 and resubmit the form.

Must be filled.

The response to question 30 is missing. Kindly fill in and resubmit.

If yes, 7.1. needs to be filled.

The response to question 7.1. is missing. Kindly fill in and resubmit the form.

Must be filled if it is a UBO

The response for question 8 and 9 is missing. Kindly fill in and resubmit.

If yes is selected, 11.1 must be filled.

The response to 11.1. is missing. Kindly fill in and resubmit the form.

The document must contain the name and surname and digital signature of the person that filled the form on Page 3.

The DECLARATION AND DATA PRIVACY is missing the name and/or is not digitally signed. Kindly fill in the name and/or surname /sign and resubmit the form.

Check document. (mandatory for compliance officers)

The letter of appointment/ engagement agreement is missing/incomplete. Kindly resubmit/ submit.

The Source of Wealth must demonstrate the UBO's financial standing and confirm their ability to operate and support the company.

Please note that as you are listed as a UBO in another application, you are required to enhance and update your Source of Wealth documentation in your original/base application or within this application in order to adequately support it.

Check document.Inspect all pages to ensure that there are no blank pages The applications must be filled in digitally. No forms shall be accepted where the customer has completed any section of the form handwritten. Check the forms and make sure there are no ink marks or handwritten notes.

The Personal History Disclosure form is not the official form supplied by CGA. Kindly download the appropriate form, refill digital and resubmit.

Check document. The application date must be filled and within six month`s of today`s date.

The application date is missing or has an incorrect application date. Kindly resubmit the forms with the correct application date.

Check if information matches the passport.

The applicant`s first name is incorrect or does not match.Kindly resubmit the form with the correct first name.

Check if information matches the passport.

The applicant`s last name is incorrect or does not match.Kindly resubmit the form with the correct lasr=t name.

Check if information matches the passport.

The Date of birth (DOB) of the applicant is missing or incorrect. Kindly resubmit the forms with the correct DoB.

Check if applicant has submitted certified proof of previous names.

Kindly provide certified proof of name change documents.

Must not be blank.

The response to Question 11 is missing. Kindly complete Question 11 and resubmit the form.

Must not be blank. personal email address

The response to Question 12 is missing. Kindly complete Question 12 and resubmit the form.

Must not be blank. Email address

The response to Question 13 is missing. Kindly complete Question 13 and resubmit the form.

Must not be blank. Mobile number

The response to Question 14 is missing. Kindly complete Question 14 and resubmit the form.

Check if matches the passport. Place of Birth must not be blank.

The response to Question 15 is missing. Kindly complete Question 15 and resubmit the form.

Must not be blank and check if matches the passport. Passport number must not be blank.

The response to Question 16 is missing. Kindly complete Question 16 and resubmit the form.

Check if matches the passport. Country of Issue must not be blank.

The response to Question 17 is missing. Kindly complete Question 17 and resubmit the form.

Check if matches the passport. Date of Issue must not be blank.

The response to Question 18 is missing. Kindly complete Question 18 and resubmit the form.

Check if matches the passport. Date of Expiry must not be blank.

The response to Question 19 is missing. Kindly complete Question 19 and resubmit the form.

Check if matches the passport. Nationality/ Citizenship

The response to Question 20 is missing. Kindly complete Question 20 and resubmit the form.

Must be filled. If the Local Executive Director(official representative) is selected the name of the local service provider must be filled in. If other Key Function Holder is selected, then the function must be filled.

The name of the local service provider or the function of the person in the company is missing. Kindly fill in and resubmit the form.

If question 28 is filled then question 28.1. must be filled.

The response to question 28.1 is missing. Kindly fill in and resubmit.

Must be filled.

The response to question 30 is missing. Kindly fill in and resubmit.

Must be filled.

The response to question 31 is missing. Kindly fill in and resubmit.

They must provide evidence of present employment.

The proof for question 34 and 39 is missing. Kindly upload in the section of extra documentation.

Must be filled.

The response for question 41 and or 42 is missing. Kindly fill in and resubmit.

Must be filled. At least one must be selected, if 43.11 is selected then other Income must be filled.

The response to question 43 is missing. (if applies 43.11 must be filled) Kindly fill in and resubmit the form.

If yes is selected, 44.1. must be filled.

The response to 44.1. is missing. Kindly fill in and resubmit the form.

The document must contain the name and surname and digital signature of the person that filled the form on Page 9.

The DECLARATION AND DATA PRIVACY is missing the name and/or is not digitally signed. Kindly fill in the name and/or surname /sign and resubmit the form.

Check date and make sure the passport is not expired.Make sure that persons photo is clear and recognizable.

The enclosed passport document is expired or unclear. Kindly resubmit a valid passport with a clear picture and certified.

Check the document and make sure it is in english language or if translated from another language, the translated document, must be certified. Check date and make sure the certificate is not expired (not older than 6 months). It must be submitted for every jurisdiction whereby the applicant resided for more than six months in the last two years.

The enclosed criminal record document is expired and/or not certified and/or not translated into English.Kindly resubmit a valid, certified certificate translated into English.

Check the document and make sure it is in English Language or orginal document with translation. Both have to be certified. (In some cases we accept the Marriage Certificate)

The enclosed document, Certified True Copy of Birth Certificate is missing or not certified or in english language. Kindly resubmit.

Make sure that it is in the applicant name verifying their personal account.Check date and make sure the certificate is not expired (not older than 6 months).

The enclosed reference document is expired or not valid. Kindly resubmit a valid reference letter or bank statement.

Check document. (mandatory for compliance officers)

The letter of appointment/ engagement agreement is missing/incomplete. Kindly resubmit/ submit.

Certified true copies of any Gaming License issued in favor of the applicant in a personal capacity from any jurisdiction ( eg. UK Personal Management License)

The Certified true copies of Gaming License issued in favor of personal capacity is missing/incomplete. Kindly submit.

Check document. (mandatory for compliance officers)

The Source of Wealth must demonstrate the UBO`s financial standing and confirm their ability to operate and support the company.

The Source of Wealth documentation for the Shareholders/UBO was not provided/or is invalid.Kindly resubmit the required documents, including certified bank statements clearly displaying amounts and dividends, tax returns evidencing earnings, or any other certified documentation demonstrating the source of wealth of the UBO,and ensure that all certifications are made as true copies by authorized persons such as legal or accountancy professionals, regulated financial institutions, or other duly empowered authorities within the relevant jurisdiction.

Check and list the Application Date.

List Position:

Please list the native name.

Approved or not. If no list, why?

Approved, or if not, list why.

Approved, or if not, list why.

Approved, or if not, list why.

Approved, or if not, list why.

Approved, or if not, list why.

Approved, or if not, list why.

Approved or if not, list why.

Approved or if not, list why.

If yes, list the place and role.

Add the URL and give a small summary.

Check and list the Application Date.

List Position:

Please list the native name.

Approved or not. If no list, why?

Approved, or if not, list why.

Approved, or if not, list why.

Approved, or if not, list why.

Approved, or if not, list why.

Approved, or if not, list why.

Approved, or if not, list why.

Approved or if not, list why.

Approved or if not, list why.

If yes, list the place and role.

Add the URL and give a small summary.

Check document.Inspect all pages to ensure that there are no blank pages The applications must be filled in digitally. No forms shall be accepted where the customer has completed any section of the form handwritten. Check the forms and make sure there are no ink marks or handwritten notes.

The Personal History Disclosure form is not the official form supplied by CGA. Kindly download the appropriate form, refill digital and resubmit.

Check document. Make sure that this is filled and the same as that shown on the portal

The personal application number is missing or has an incorrect application number. Kindly resubmit the forms with the correct application number.

Check document. The application date must be filled and within six month`s of today`s date.

The application date is missing or has an incorrect application date. Kindly resubmit the forms with the correct application date.

Check if information matches the passport.

The applicant`s first name is incorrect or does not match.Kindly resubmit the form with the correct first name.

Check if information matches the passport.

The applicant`s last name is incorrect or does not match.Kindly resubmit the form with the correct lasr=t name.

Check if information matches the passport.

The Date of birth (DOB) of the applicant is missing or incorrect. Kindly resubmit the forms with the correct DoB.

Check if applicant has submitted certified proof of previous names.

Kindly provide certified proof of name change documents.

Must not be blank.

The response to Question 11 is missing. Kindly complete Question 11 and resubmit the form.

Must not be blank. personal email address

The response to Question 12 is missing. Kindly complete Question 12 and resubmit the form.

Must not be blank. Email address

The response to Question 13 is missing. Kindly complete Question 13 and resubmit the form.

Must not be blank. Mobile number

The response to Question 14 is missing. Kindly complete Question 14 and resubmit the form.

Check if matches the passport. Place of Birth must not be blank.

The response to Question 15 is missing. Kindly complete Question 15 and resubmit the form.

Must not be blank and check if matches the passport. Passport number must not be blank.

The response to Question 16 is missing. Kindly complete Question 16 and resubmit the form.

Check if matches the passport. Country of Issue must not be blank.

The response to Question 17 is missing. Kindly complete Question 17 and resubmit the form.

Check if matches the passport. Date of Issue must not be blank.

The response to Question 18 is missing. Kindly complete Question 18 and resubmit the form.

Check if matches the passport. Date of Expiry must not be blank.

The response to Question 19 is missing. Kindly complete Question 19 and resubmit the form.

Check if matches the passport. Nationality/ Citizenship

The response to Question 20 is missing. Kindly complete Question 20 and resubmit the form.

Must be filled. If the Local Executive Director(official representative) is selected the name of the local service provider must be filled in. If other Key Function Holder is selected, then the function must be filled.

The name of the local service provider or the function of the person in the company is missing. Kindly fill in and resubmit the form.

If question 28 is filled then question 28.1. must be filled.

The response to question 28.1 is missing. Kindly fill in and resubmit.

Must be filled.

The response to question 30 is missing. Kindly fill in and resubmit.

Must be filled.

The response to question 31 is missing. Kindly fill in and resubmit.

They must provide evidence of present employment.

The proof for question 34 and 39 is missing. Kindly upload in the section of extra documentation.

Must be filled.

The response for question 41 and or 42 is missing. Kindly fill in and resubmit.

Must be filled. At least one must be selected, if 43.11 is selected then other Income must be filled.

The response to question 43 is missing. (if applies 43.11 must be filled) Kindly fill in and resubmit the form.

If yes is selected, 44.1. must be filled.

The response to 44.1. is missing. Kindly fill in and resubmit the form.

The document must contain the name and surname and digital signature of the person that filled the form on Page 9.

The DECLARATION AND DATA PRIVACY is missing the name and/or is not digitally signed. Kindly fill in the name and/or surname /sign and resubmit the form.

Check date and make sure the passport is not expired.Make sure that persons photo is clear and recognizable.

The enclosed passport document is expired or unclear. Kindly resubmit a valid passport with a clear picture and certified.

Check the document and make sure it is in english language or if translated from another language, the translated document, must be certified. Check date and make sure the certificate is not expired (not older than 6 months). It must be submitted for every jurisdiction whereby the applicant resided for more than six months in the last two years.

The enclosed criminal record document is expired and/or not certified and/or not translated into English.Kindly resubmit a valid, certified certificate translated into English.

Check the document and make sure it is in English Language or orginal document with translation. Both have to be certified. (In some cases we accept the Marriage Certificate)

The enclosed document, Certified True Copy of Birth Certificate is missing or not certified or in english language. Kindly resubmit.

Make sure that it is in the applicant name verifying their personal account.Check date and make sure the certificate is not expired (not older than 6 months).

The enclosed reference document is expired or not valid. Kindly resubmit a valid reference letter or bank statement.

Check document. (mandatory for compliance officers)

The letter of appointment/ engagement agreement is missing/incomplete. Kindly resubmit/ submit.

Certified true copies of any Gaming License issued in favor of the applicant in a personal capacity from any jurisdiction ( eg. UK Personal Management License)

The Certified true copies of Gaming License issued in favor of personal capacity is missing/incomplete. Kindly submit.

Check document. (mandatory for compliance officers)

The Source of Wealth must demonstrate the UBO`s financial standing and confirm their ability to operate and support the company.

The Source of Wealth documentation for the Shareholders/UBO was not provided/or is invalid.Kindly resubmit the required documents, including certified bank statements clearly displaying amounts and dividends, tax returns evidencing earnings, or any other certified documentation demonstrating the source of wealth of the UBO,and ensure that all certifications are made as true copies by authorized persons such as legal or accountancy professionals, regulated financial institutions, or other duly empowered authorities within the relevant jurisdiction.

Please certify the document and re-upload.

Please certify the document and re-upload.

Check and list the Application Date.

List Position:

Please list the native name.

Approved or not. If no list, why?

Approved, or if not, list why.

Approved, or if not, list why.

Approved, or if not, list why.

Approved, or if not, list why.

Approved, or if not, list why.

Approved, or if not, list why.

Approved or if not, list why.

Approved or if not, list why.

If yes, list the place and role.

Add the URL and give a small summary.

Check document.Inspect all pages to ensure that there are no blank pages The applications must be filled in digitally. No forms shall be accepted where the customer has completed any section of the form handwritten. Check the forms and make sure there are no ink marks or handwritten notes.

The Personal History Disclosure form is not the official form supplied by CGA. Kindly download the appropriate form, refill digital and resubmit.

Check document. The application date must be filled and within six month`s of today`s date.

The application date is missing or has an incorrect application date. Kindly resubmit the forms with the correct application date.

Check if information matches the passport.

The applicant`s first name is incorrect or does not match.Kindly resubmit the form with the correct first name.

Check if information matches the passport.

The applicant`s last name is incorrect or does not match.Kindly resubmit the form with the correct lasr=t name.

Check if information matches the passport.

The Date of birth (DOB) of the applicant is missing or incorrect. Kindly resubmit the forms with the correct DoB.

Check if applicant has submitted certified proof of previous names.

Kindly provide certified proof of name change documents.

Must not be blank.

The response to Question 11 is missing. Kindly complete Question 11 and resubmit the form.

Must not be blank. personal email address

The response to Question 12 is missing. Kindly complete Question 12 and resubmit the form.

Must not be blank. Email address

The response to Question 13 is missing. Kindly complete Question 13 and resubmit the form.

Must not be blank. Mobile number

The response to Question 14 is missing. Kindly complete Question 14 and resubmit the form.

Check if matches the passport. Place of Birth must not be blank.

The response to Question 15 is missing. Kindly complete Question 15 and resubmit the form.

Must not be blank and check if matches the passport. Passport number must not be blank.

The response to Question 16 is missing. Kindly complete Question 16 and resubmit the form.

Check if matches the passport. Country of Issue must not be blank.

The response to Question 17 is missing. Kindly complete Question 17 and resubmit the form.

Check if matches the passport. Date of Issue must not be blank.

The response to Question 18 is missing. Kindly complete Question 18 and resubmit the form.

Check if matches the passport. Date of Expiry must not be blank.

The response to Question 19 is missing. Kindly complete Question 19 and resubmit the form.

Check if matches the passport. Nationality/ Citizenship

The response to Question 20 is missing. Kindly complete Question 20 and resubmit the form.

Must be filled. If the Local Executive Director(official representative) is selected the name of the local service provider must be filled in. If other Key Function Holder is selected, then the function must be filled.

The name of the local service provider or the function of the person in the company is missing. Kindly fill in and resubmit the form.

If question 28 is filled then question 28.1. must be filled.

The response to question 28.1 is missing. Kindly fill in and resubmit.

Must be filled.

The response to question 30 is missing. Kindly fill in and resubmit.

Must be filled.

The response to question 31 is missing. Kindly fill in and resubmit.

They must provide evidence of present employment.

The proof for question 34 and 39 is missing. Kindly upload in the section of extra documentation.

Must be filled.

The response for question 41 and or 42 is missing. Kindly fill in and resubmit.

Must be filled. At least one must be selected, if 43.11 is selected then other Income must be filled.

The response to question 43 is missing. (if applies 43.11 must be filled) Kindly fill in and resubmit the form.

If yes is selected, 44.1. must be filled.

The response to 44.1. is missing. Kindly fill in and resubmit the form.

The document must contain the name and surname and digital signature of the person that filled the form on Page 9.

The DECLARATION AND DATA PRIVACY is missing the name and/or is not digitally signed. Kindly fill in the name and/or surname /sign and resubmit the form.

Check date and make sure the passport is not expired.Make sure that persons photo is clear and recognizable.

The enclosed passport document is expired or unclear. Kindly resubmit a valid passport with a clear picture and certified.

Check the document and make sure it is in english language or if translated from another language, the translated document, must be certified. Check date and make sure the certificate is not expired (not older than 6 months). It must be submitted for every jurisdiction whereby the applicant resided for more than six months in the last two years.

The enclosed criminal record document is expired and/or not certified and/or not translated into English.Kindly resubmit a valid, certified certificate translated into English.

Check the document and make sure it is in English Language or orginal document with translation. Both have to be certified. (In some cases we accept the Marriage Certificate)

The enclosed document, Certified True Copy of Birth Certificate is missing or not certified or in english language. Kindly resubmit.

Make sure that it is in the applicant name verifying their personal account.Check date and make sure the certificate is not expired (not older than 6 months).

The enclosed reference document is expired or not valid. Kindly resubmit a valid reference letter or bank statement.

Check document. (mandatory for compliance officers)

The letter of appointment/ engagement agreement is missing/incomplete. Kindly resubmit/ submit.

Certified true copies of any Gaming License issued in favor of the applicant in a personal capacity from any jurisdiction ( eg. UK Personal Management License)

The Certified true copies of Gaming License issued in favor of personal capacity is missing/incomplete. Kindly submit.

Check document. (mandatory for compliance officers)

The Source of Wealth must demonstrate the UBO`s financial standing and confirm their ability to operate and support the company.

The Source of Wealth documentation for the Shareholders/UBO was not provided/or is invalid.Kindly resubmit the required documents, including certified bank statements clearly displaying amounts and dividends, tax returns evidencing earnings, or any other certified documentation demonstrating the source of wealth of the UBO,and ensure that all certifications are made as true copies by authorized persons such as legal or accountancy professionals, regulated financial institutions, or other duly empowered authorities within the relevant jurisdiction.

Check and list the Application Date.

List Position:

Please list the native name.

Approved or not. If no list, why?

Approved, or if not, list why.

Approved, or if not, list why.

Approved, or if not, list why.

Approved, or if not, list why.

Approved, or if not, list why.

Approved, or if not, list why.

Approved or if not, list why.

Approved or if not, list why.

If yes, list the place and role.

Add the URL and give a small summary.

Check document.Inspect all pages to ensure that there are no blank pages The applications must be filled in digitally. No forms shall be accepted where the customer has completed any section of the form handwritten. Check the forms and make sure there are no ink marks or handwritten notes.

The Personal History Disclosure Short Form is not the official form supplied by CGA. Kindly download the appropriate form, refill digital and resubmit.

Check document. Make sure that this is filled and the same as that shown on the portal

The personal application number is missing or has an incorrect application number. Kindly resubmit the forms with the correct application number.

Check document. Make sure that this is filled and the same as that shown on the portal

The Base/Original application number is missing or has an incorrect application number. Kindly resubmit the forms with the correct application number.

Check document. The application date must be filled and within six month's of today's date.

The application date is missing or has an incorrect application date. Kindly resubmit the forms with the correct application date.

Check if information matches the passport.

The applicant's first name is incorrect or does not match.Kindly resubmit the form with the correct first name.

Check if information matches the passport.

The applicant's last name is incorrect or does not match.Kindly resubmit the form with the correct lasr=t name.

Must not be blank. personal email address

The response to Question 12 is missing. Kindly complete Question 12 and resubmit the form.

Must not be blank. Email address

The response to Question 13 is missing. Kindly complete Question 13 and resubmit the form.

Must not be blank. Email address

The response to Question 13 is missing. Kindly complete Question 13 and resubmit the form.

Must be filled.

The response to question 30 is missing. Kindly fill in and resubmit.

If yes, 7.1. needs to be filled.

The response to question 7.1. is missing. Kindly fill in and resubmit the form.

Must be filled if it is a UBO

The response for question 8 and 9 is missing. Kindly fill in and resubmit.

If yes is selected, 11.1 must be filled.

The response to 11.1. is missing. Kindly fill in and resubmit the form.

The document must contain the name and surname and digital signature of the person that filled the form on Page 3.

The DECLARATION AND DATA PRIVACY is missing the name and/or is not digitally signed. Kindly fill in the name and/or surname /sign and resubmit the form.

Check document. (mandatory for compliance officers)

The letter of appointment/ engagement agreement is missing/incomplete. Kindly resubmit/ submit.

The Source of Wealth must demonstrate the UBO's financial standing and confirm their ability to operate and support the company.

<p>Please note that as you are listed as a UBO in another application, you are required to enhance and update your Source of Wealth documentation in your original/base application or within this application in order to adequately support it.</p><p>Please upload more evidence, like a certified bank statement, to support all the business.</p>

Check and list the Application Date.

List Position:

Please list the native name.

Approved or not. If no list, why?

Approved, or if not, list why.

Approved, or if not, list why.

Approved, or if not, list why.

Approved, or if not, list why.

Approved, or if not, list why.

<p>Bank reference on 0354</p>

Approved, or if not, list why.

Approved or if not, list why.

Approved or if not, list why.

If yes, list the place and role.

Add the URL and give a small summary.

Check and list the Application Date.

List Position:

Please list the native name.

Approved or not. If no list, why?

Approved, or if not, list why.

Approved, or if not, list why.

Approved, or if not, list why.

Approved, or if not, list why.

Approved, or if not, list why.

Approved, or if not, list why.

Approved or if not, list why.

Approved or if not, list why.

If yes, list the place and role.

Add the URL and give a small summary.

Check and list the Application Date.

List Position:

Please list the native name.

Approved or not. If no list, why?

Approved, or if not, list why.

Approved, or if not, list why.

Approved, or if not, list why.

Approved, or if not, list why.

Approved, or if not, list why.

Approved, or if not, list why.

Approved or if not, list why.

Approved or if not, list why.

If yes, list the place and role.

Add the URL and give a small summary.

Check and list the Application Date.

List Position:

Please list the native name.

Approved or not. If no list, why?

Approved, or if not, list why.

Approved, or if not, list why.

Approved, or if not, list why.

Approved, or if not, list why.

Approved, or if not, list why.

Approved, or if not, list why.

Approved or if not, list why.

Approved or if not, list why.

If yes, list the place and role.

Add the URL and give a small summary.

Please upload the Know Your Customer Policy to the designated policy section in the portal.

Please upload the Know Your Customer Policy to the designated policy section in the portal.

Please upload the Information Security Policy to the designated policy section in the portal.

Please upload the Information Security Policy to the designated policy section in the portal.