Klavitorix B.V.
CGA/2025/2443/1249
GrantedCustomer
- Contact
- Claire Godschalk Olmtak
- klavitorixbv@igagroup.com
- Company
- Klavitorix B.V.
Review Timeline
DFDesiree Francisco (CGA User 6)
AAAnton Axiaq (AAX)
STSarah Tua (ST)
MMMarilisa Mathew (CGA User 1)
AAAnton Axiaq (AAX)
STSarah Tua (ST)
MMMarilisa Mathew (CGA User 1)
KMKevin Mallia (KM)
HSHilary Stewart Jones (HSJ)
MMMarilisa Mathew (CGA User 1)
KMKevin Mallia (KM)
HSHilary Stewart Jones (HSJ)
CPCedric Pietersz (Managing Director GCB)
GHGisah Hollander (GH)
Compliance Checklists
Phase 1Critical12 items
Kindly provide us with the registration confirmation email where Klavitorix B.V. is clearly stated.
Kindly provide us with the registration confirmation email where Klavitorix B.V. is clearly stated.
The enclosed declaration of Good Standing document is incorrect. Kindly provide us with a declaration of Good standing (verzoek verklaring betalingsgedrag) from the tax office confirming Klavitorix B.V. compliance with tax and social contribution obligations.
The enclosed declaration of Good Standing document is incorrect. Kindly provide us with a declaration of Good standing (verzoek verklaring betalingsgedrag) from the tax office confirming Klavitorix B.V. compliance with tax and social contribution obligations.
Kindly provide us with an updated certified, signed by the actual manager director share ledger document.
Kindly provide us with an updated certified, signed by the actual manager director share ledger document.
We are missing the Letter of Engagement of Max Raadelius as Compliance Officer for Klavitorix B.V. Kindly provide the requested document.
We are missing the Letter of Engagement of Max Raadelius as Compliance Officer for Klavitorix B.V. Kindly provide the requested document.
We are missing a response in question 29 and 29.1. Kindly complete question 29 and resubmit the form.
We are missing a response in question 29 and 29.1. Kindly complete question 29 and resubmit the form.
We are missing the checked yes box (☑ yes) in question 30. Kindly checked the yes box in question 30 and resubmit the form.
We are missing the checked yes box (☑ yes) in question 30. Kindly checked the yes box in question 30 and resubmit the form.
In the Personal History Disclosure Form of Nana Gugeshasvili we are missing response in question 43. Kindly complete question 43 and resubmit the form.
In the Personal History Disclosure Form of Nana Gugeshasvili we are missing response in question 43. Kindly complete question 43 and resubmit the form.
Submit an organisational structure as an annex to the business plan , identifying all key persons, including the CO and/or state whether any key persons are yet to be hired
Submit an organisational structure as an annex to the business plan , identifying all key persons, including the CO and/or state whether any key persons are yet to be hired
The provided Declaration of Good Standing is incorrect. The Declaration of Good Standing (verzoek verklaring betalings gedrag) confirms compliance with tax and social contribution obligations. (to be obtain from the tax authority). Kindly submit the requested document in English and certified under the extra documentation section and name the file Declaration of Good Standing.
The provided Declaration of Good Standing is incorrect. <b>The Declaration of Good Standing (verzoek verklaring betalings gedrag)</b> confirms compliance with tax and social contribution obligations. <b>(<u>to be obtain from the tax authority</u></b>). Kindly submit the requested document in <b>English and Certified</b> under the extra documentation section and name the file Declaration of Good Standing.
We are missing the engagement letter of Trevor De Giorgio as compliance officer of Klavitorix B.V. Kindly note the letter needs to be signed by the managing director and the compline officer.
We are missing the engagement letter of Trevor De Giorgio as compliance officer of Klavitorix B.V. Kindly note the letter needs to be signed by the managing director and the compline officer.
The provided birth certificate is incorrect. Please provide a certified copy of the birth certificate issued by the relevant authority in Saudi Arabia. Kindly note that if the birth certificate is not in English, a certified translation in English must also be provided. The document certification(s) must in English and not be older than 6 months.
The provided birth certificate is incorrect. Please provide a certified copy of the birth certificate issued by the relevant authority in Saudi Arabia. Kindly note that if the birth certificate is not in English, a certified translation in English must also be provided. The document certification(s) must in English and not be older than 6 months.
The provided Declaration of Good Standing is incorrect. The Declaration of Good Standing (verzoek verklaring betalings gedrag) confirms compliance with tax and social contribution obligations. (to be obtained from the tax authority). Kindly submit a certified true copy of the document under the extra documentation section and name the file Declaration of Good Standing. If the document is not in English, an English translation (certified by the translator) must also be submitted.
<p>The provided Declaration of Good Standing is incorrect. The Declaration of Good Standing (verzoek verklaring betalings gedrag) confirms compliance with tax and social contribution obligations. (to be obtained from the tax authority). Kindly submit a certified true copy of the document under the extra documentation section and name the file Declaration of Good Standing. If the document is not in English, an English translation (certified by the translator) must also be submitted.</p><p><b><u>UPDATE:</u></b></p><p>Please provide the Declaration of Good Standing document as it is now, regardless of any fine that may be currently in dispute.</p>
Phase 1 - Due DiligenceCritical2 items
Please provide an explanation regarding the conflicts of Trevor De Giorgio being a UBO and compliance officer for other competing companies.
<p><br></p><p>Please note that the compliance officer needs to be changed.</p>
The PHDF submitted was not the Short PHDF.
The PHDF submitted was not the Short PHDF.
AML PolicyCritical0 items
KYC PolicyCritical0 items
Responsible Gaming PolicyCritical4 items
The RG policy must contain a structured process for responding to indicators of problem gambling. The key monitoring factors include: - Deposit and wagering frequency - Repeated failed transactions due to insufficient funds - Reversing withdrawals - A pattern of inexplicable extended play sessions - Unreasonable increased communication with customer support, including requests for bonuses - Frequent changes to RG tools - Players maxing out a credit card - Attempts to open multiple accounts to bypass deposit or loss limits
The RG policy must contain a structured process for responding to indicators of problem gambling. The key monitoring factors include: <br>- Deposit and wagering frequency <br>- Repeated failed transactions due to insufficient funds <br>- Reversing withdrawals <br>- A pattern of inexplicable extended play sessions <br>- Unreasonable increased communication with customer support, including requests for bonuses <br>- Frequent changes to RG tools <br>- Players maxing out a credit card <br>- Attempts to open multiple accounts to bypass deposit or loss limits
The operator is advised to remind adults that they should take precautions when sharing devices with minors, such as safeguarding usernames, passwords and payment details.
The operator is advised to remind adults that they should take precautions when sharing devices with minors, such as safeguarding usernames, passwords and payment details.
Operators may employ automatic or manual pop-up notifications in response to concerning behaviours.
Operators may employ automatic or manual pop-up notifications in response to concerning behaviours.
Other limits may be considered including loss limits, time limits or wager limits, in line with the operator's target player and/or market.
Other limits may be considered including loss limits, time limits or wager limits, in line with the operator's target player and/or market.