The e-mail address must be the same as that of the portal user.

Kindly change the e-mail address

The copy of the passport is of low quality

The certified true passport copy must be an authenticated color copy with a minimum resolution of 300dpi

Submit FS for year ending 2023. If these have not yet been drawn up, submit management accounts instead.

Submit FS for year ending 2023. If these have not yet been drawn up, submit management accounts instead.

The director's name needs to be corrected. The director's register also needs to be certified as a true copy as the original register/commercial registry extract

The director's name needs to be corrected. The director's register also needs to be certified as a true copy as the original register/commercial registry extract

Submit a complete scan of every page of the passport.

Submit a complete scan of every page of the passport.

A birth certificate has not been submitted. Kindly submit a copy of the birth certificate.

A birth certificate has not been submitted. Kindly submit a certified copy of the birth certificate.

The reference letter is not valid. Please submit a reference letter from a financial institution dated within the last six months confirming that the person is a valid customer .

The reference letter is not valid. Please submit a reference letter from a financial institution dated within the last six months confirming that the person is a valid customer .

SOW is not valid. Please submit a SOW along with certified supporting evidence in order to support the business.

<p>SOW is not valid. Please submit a SOW along with certified supporting evidence in order to support the business.</p><p>Please provide the mentioned documents that should be attached and they are not</p>

Please provide a better scan of the passport.

<p>Please provide a better scan of the passport.</p><p>This is the same scan. Please provide a new scan.</p>

The company has two domains registered with GCB and one in application. Please confirm both domains will be live under GCB

The company has two domains registered with GCB and one in application. Please confirm both domains will be live under GCB

Sanctioned and prohibited countries in registration page. Remove immediately.

Sanctioned and prohibited countries in registration page. Remove immediately.

At what stage are players verified for age since not in registration.

At what stage are players verified for age since not in registration.