#CasinoSecrets

Investigating the Offshore Online Gambling Industry

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Humble Interactive Services N.V.

Gaming OperatorRegistered March 21, 2024
1
Applications
1
Domains
7
Related Entities
0
Locations

OGL/2024/1281/0536

Granted
Submitted: November 18, 2024End Date: December 16, 2024

Customer

Contact
Willem Mink
Email
his@viraemanagement.com
Company
Humble Interactive Services N.V.

Review Timeline

Verification
JMJosenne Mambre (GCB User 2)
Ended May 8, 2024
Due Diligence
KMKevin Mallia (KM)
Due Diligence
PWPhilippe Warzee (PW)
Due Diligence
AAAnton Axiaq (AAX)
Due Diligence
KMKevin Mallia (KM)
Suitability
HSHilary Stewart Jones (HSJ)
Suitability
KMKieran McLean (KMC)
Approval
CPCedric Pietersz (Managing Director GCB)
Conditionally Issued
CPCedric Pietersz (Managing Director GCB)
Conditionally Issued
GCGerald Chocolaad (CGA User 25)
Fully Issued
GCGerald Chocolaad (CGA User 25)

Compliance Checklists

Application Due Diligence ReviewCritical8 items
Share Ledger CertificationShare LedgerLowDue Oct 2, 2025

The share ledger submitted it uncertified. Resubmit duly certified.

<p>The share ledger submitted it uncertified. Resubmit duly certified.<br></p>

09/25/2025: Applicant`s reply: "Done". 09/25/2025: Document has been uploaded accordingly. 09/25/2025: Account Manager: GC.
Director's Register CertificationDirector's ListLowDue Oct 2, 2025

The director's register submitted is uncertified. Resubmit duly certified.

<p>The director's register submitted is uncertified. Resubmit duly certified.<br></p>

09/25/2025: Document has been duly submitted for review. 09/25/2025: Account Manager: GC.
Financial StatementsFinancial AuditCriticalDue Nov 14, 2025

Submit the FS for year ending 2023. If these have not yet been drawn up, kindly submit management accounts instead.

<p>Submit the FS for year ending 2023. If these have not yet been drawn up, kindly submit management accounts instead.<br></p>

09/26/2025: Applicant`s reply: "Done". 09/26/2025: Document has been uploaded accordingly for review. 09/26/2025: Account Manager: GC.
QPA/2024/00497 - David Lundberg -Birth CertificateBirth CertificateCriticalDue Sep 13, 2024

A birth certificate has not been submitted. Kindly submit a copy of the birth certificate.

A birth certificate has not been submitted. Kindly submit a copy of the birth certificate.

09/25/2025: Applicant`s reply: "Not applicable in Sweden, see extract Population Register uploaded". 09/25/2025: Document approved by RCL (green toggle). 09/25/2025: Account Manager: GC.
QPA/2024/00497 - David Lundberg -Reference LetterQuestionCriticalDue Nov 14, 2025

The reference letter is not valid. Please submit a reference letter from a financial institution dated within the last six months confirming that the person is a valid customer.

The reference letter is not valid. Please submit a reference letter from a financial institution dated within the last six months confirming that the person is a valid customer.

11/06/2025: Applicant's reply: Done, uploaded 30-10-24. 11/06/2025: Reference letter submitted by the applicant and approved in the portal.
Player verificationQuestionCriticalDue Nov 22, 2025

Please advise at what stage players are verified for underage and prohibited countries since no player data is collected at registration.

<p>Please advise at what stage players are verified for underage and prohibited countries since no player data is collected at registration.</p><p>09/26/2025: Dear applicant, we are following up regarding our previous request for clarification on the player verification process. To date, no response has been received. It is essential to understand at what stage players are verified for underage restrictions and prohibited countries. Please submit at your earliest convenience.</p><p>11/06/2025: Reminder: Please clarify at what stage players are verified for underage restrictions and prohibited countries. The latest submission date is November 15, 2025. </p><p><br></p>

09/26/2025: Dear applicant, we are following up regarding our previous request for clarification on the player verification process. To date, no response has been received. It is essential to understand at what stage players are verified for underage restrictions and prohibited countries. Please submit at your earliest convenience. 09/26/2025: Account Manager: GC. 11/15/2025: Applicant's reply: Players are verified at the withdrawal stage, however this can be changed if the CGA requires so, please advise. The following GEO locations are blocked: CW, KW, ID, AF, SX, FR, SY, YE, AL, NL, IL, AO, LA, IQ, IR, AT, AU, GB, DZ, TW, EC, UA, BQ, GY, UG, PA, MM, ZW, ES, PG, PH, HK, US, PK, SD, KH, SG, NA, KP, KR, NI Players should be verified at deposit stage not withdrawal. Test and implement during AML audit.
ExchangeMiscellaneousCriticalDue Nov 22, 2025

Deposit page includes a buy crypto exchange. Please note that exchanges are not allowed by gaming operators.

<p>Deposit page includes a buy crypto exchange. Please note that exchanges are not allowed by gaming operators.</p><p>09/26/2025: Dear applicant, following up on our instruction above, please confirm removal of this functionality.</p><p>11/06/2025: Reminder: Following up on our previous instruction, kindly confirm the removal of this functionality. The latest submission date is November 15, 2025. </p>

09/26/2025: Dear applicant, following up on our instruction above, please confirm removal of this functionality and provide an implementation ETA. 09/26/2025: Account Manager: GC. 11/15/2025: this has been amended as answered in the other similar license condition. Crypto exchange is not available on the site. 17/11/2025 tested and confirmed KM
Funds ManagementPlayer FundsCriticalDue Nov 22, 2025

Since no funds segregation was chosen on application, please inform funds management relating to player funds segregation.

<p>Since no funds segregation was chosen on application, please inform funds management relating to player funds segregation.</p><p>09/26/2025: Dear applicant, please receive this message as a friendly reminder on the above. Please confirm how player funds are currently being managed and safeguarded under this selection.</p><p>11/06/2025: This serves as a reminder regarding the above request. Since no funds segregation method was selected in the application, please confirm how player funds are currently being managed and safeguarded under this selection. The latest submission date is November 15, 2025. </p>

09/26/2025: Dear applicant, please receive this message as a friendly reminder on the above. Please confirm how player funds are currently being managed and safeguarded under this selection. 09/26/2025: Account Manager: GC. 11/15/2025: Applicant's reply: This has been answered on the other section. Funds are segregated. KM 17/11/2025 This will be checked in monthly reports