Form is missing

Kindly submit the requested form

Missing enclosures

Kindly submit the requested enclosures

Missing signed SoF

Kindly submit the requested SoF form

The company name was filled in on the Online Gaming application form instead of the name of the portal administrator as the contact person. Kindly update the form with the appointed contact person and resubmit it.

The company name was filled in on the Online Gaming application form instead of the name of the portal administrator as the contact person. Kindly update the form with the appointed contact person and resubmit it.

Question 37 is missing a response. Kindly fill Question 37 and resubmit the form.

Question 37 is missing a response. Kindly fill Question 37 and resubmit the form.

The passport number of the contact person is missing. Kindly fill the passport number in Question 36 and resubmit the form.

The passport number of the contact person is missing. Kindly fill the passport number in Question 36 and resubmit the form.

The Online gaming application form is missing or has an incomplete contact address in Question 38. Kindly complete Question 38 and resubmit the form.

The Online gaming application form is missing or has an incomplete contact address in Question 38. Kindly complete Question 38 and resubmit the form.

The enclosed document, Copy of Birth Certificate is not clear or missing details. Kindly resubmit.

The enclosed document, Copy of Birth Certificate is not clear or missing details. Kindly resubmit.

The response to Question 19 should be the passport number. Kindly complete Question 19 and resubmit the form.

The response to Question 19 should be the passport number. Kindly complete Question 19 and resubmit the form.

The Personal History Disclosure Form of Lorenza Godett is missing personal application number. Kindly resubmit the form with the correct application number.

The Personal History Disclosure Form of Lorenza Godett is missing personal application number. Kindly resubmit the form with the correct application number.

SOW is not valid. Please submit a SOW along with certified supporting evidence in order to support the business.

SOW is not valid. Please submit a SOW along with certified supporting evidence in order to support the business.<br><br><div><b><u>Update: 5/18/2026</u></b></div><div>Dear Applicant,</div><div>The requested information remains outstanding. Kindly ensure that it is duly submitted at your earliest convenience. Thank you for your cooperation.<br><br></div>

Share ledger is uncertified. Resubmit certified

Share ledger is uncertified. Resubmit certified

Submit FS for years ending 2022 and 2023, as well as signed financials in whatever form which are not older than 6 months

Submit FS for years ending 2022 and 2023, as well as signed financials in whatever form which are not older than 6 months

Local director representatives to indicate their position as executive directors

Local director representatives to indicate their position as executive directors<br><br><b><u>Update: 5/19/2026</u></b><br><div>Dear Applicant,</div><div>The request remains outstanding. In accordance with the responsibilities of the Local Managing Director, kindly remove the “Official Representative” designation from the portal. Thank you for your cooperation.<br><br></div>

CO is to submit their PHDF, together with relevant enclosures, as well as a Letter of engagement and CV . No SOW required

CO is to submit their PHDF, together with relevant enclosures, as well as a Letter of engagement and CV . No SOW required. Key persons indicated in business plan are required to be identified, even if in-house<br><br><b><u>Update: 5/19/2026</u></b><br>Dear Applicant,<br><p data-start="0" data-end="207">The appointed Compliance Officer does not meet the criteria required for the role, as the individual does not demonstrate sufficient education or experience in AML/CFT compliance within a reporting function.</p> <p data-start="209" data-end="625">In accordance with the CGA’s requirements for Compliance Officers under the NOIS/NORUT framework, the Applicant may be granted a maximum period of one (1) year to bring the appointed Compliance Officer’s knowledge and competency to the required standard. In such instances, the licensed operator is required to submit a formal training plan for the Compliance Officer, which will be subject to monitoring by the CGA.</p> <p data-start="627" data-end="700">Kindly submit the duly signed training plan at your earliest convenience.</p> <p data-start="702" data-end="869">Furthermore, no individual may perform the compliance function for more than ten (10) operators. Kindly ensure that this matter is addressed and rectified accordingly.</p> <p data-start="871" data-end="902" data-is-last-node="" data-is-only-node="">Thank you for your cooperation.<br><br></p>

A detailed break down of a 3 year financial projection is missing. Kindly submit

A detailed break down of a 3 year financial projection is missing. Kindly submit

Submit recent and certified documentation showing how the operations of the business are funded and by whom, including documents which show funds owned by the company through cashflow or other means

Submit recent and certified documentation showing how the operations of the business are funded and by whom, including documents which show funds owned by the company through cashflow or other means<br><br><div><b><u>Update: 5/18/2026</u></b></div><div>Dear Applicant,</div><div>The requested information remains outstanding. Kindly ensure that it is duly submitted at your earliest convenience. Thank you for your cooperation.<br><br></div>