Novus Solutions Curaçao N.V.
CGA/2025/928/1323
GrantedCustomer
- Contact
- George Van Zinnicq Bergmann
- novussolutions@igamingcompliance.com
- Company
- Novus Solutions Curaçao N.V.
Review Timeline
DFDesiree Francisco (CGA User 6)
MMMarilisa Mathew (CGA User 1)
AAAnton Axiaq (AAX)
MMMarilisa Mathew (CGA User 1)
AAAnton Axiaq (AAX)
HSHilary Stewart Jones (HSJ)
MMMarilisa Mathew (CGA User 1)
CPCedric Pietersz (Managing Director GCB)
CPCedric Pietersz (Managing Director GCB)
Compliance Checklists
Phase 1Critical20 items
The document provide is not a letter that reference his standing at the bank. Kindly provide a certified personal bank reference letter for Cemal Budak. The letter should reference his standing at the bank and it must have been issued within the last six months.
The document provide is not a letter that reference his standing at the bank. Kindly provide a certified personal bank reference letter for Cemal Budak. The letter should reference his standing at the bank and it must have been issued within the last six months.
We are missing the certified English translated birth certificate. Kindly submit the requested document.
We are missing the certified English translated birth certificate. Kindly submit the requested document.
The provided criminal record document cannot be accepted as it is more than six months old (issued 7 Jan 2025). Please provide a certified true copy of the criminal record issued within the last 6 months. If the document is not in English, a certified English translation must be submitted together with the certified copy of the original document. Please note that a criminal record must be submitted for every jurisdiction where the person has resided for more than six months in the last two years.
<p>The provided criminal record document cannot be accepted as it is more than six months old (issued 7 Jan 2025). Please provide a certified true copy of the criminal record issued within the last 6 months. </p><p>If the document is not in English, a certified English translation must be submitted together with the certified copy of the original document. </p><p>Please note that a criminal record must be submitted for every jurisdiction where the person has resided for more than six months in the last two years. </p><p><b><u>UPDATE</u></b></p><p>The certified English translation of the criminal record for Cyprus was uploaded. However, a certified true copy of the original document (in the original language) must also be uploaded.</p>
The form has a different contact person email address from that of the portal administrator. Kindly change the email address so it matches that of the portal administrator as registered in the portal and resubmit the form.
The form has a different contact person email address from that of the portal administrator. Kindly change the email address so it matches that of the portal administrator as registered in the portal and resubmit the form.
We are missing the directors list of Novus Softech Limited. Kindly provide the requested document.
We are missing the directors list of Novus Softech Limited. Kindly provide the requested document.
The translator's certification on the English translation of the share ledger is older than six months. Please submit an English translation with a certification from the translator that is no more than six months old. In addition, please submit a certified copy of the original share ledger in German.
<p>The translator's certification on the English translation of the share ledger is older than six months. Please submit an English translation with a certification from the translator that is no more than six months old. </p><p>In addition, please submit a certified copy of the original share ledger in German.</p>
Uploaded Reference Letter is not signed. Please note that the bank reference letter must be signed. Kindly submit a signed (and certified) copy of the bank reference letter.
Uploaded Reference Letter is not signed. Please note that the bank reference letter must be signed. Kindly submit a signed (and certified) copy of the bank reference letter.
The quality of the copy of the passport is poor. Please provide a better quality color copy of the passport certified as a true copy.
<p>The quality of the copy of the passport is poor. Please provide a better quality color copy of the passport certified as a true copy.</p><p><b><u>UPDATE</u></b></p><p>The new copy of the passport uploaded cannot be accepted, as the right side of the passport is cut off and not all information is visible. Please submit a certified color copy of the passport with all sides of the passport fully visible.</p>
Please note that the translation of the birth certificate is more than six months old. Please provide an English translation certified by the translator and dated within the last six months.
Please note that the translation of the birth certificate is more than six months old. Please provide an English translation certified by the translator and dated within the last six months.
The option ‘Other Key Function Holder’ is not selected, although it has been completed. Kindly select the ‘Other Key Function Holder’ option
The option ‘Other Key Function Holder’ is not selected, although it has been completed. Kindly select the ‘Other Key Function Holder’ option
The personal email address is incomplete. Kindly complete the personal email address field.
The personal email address is incomplete. Kindly complete the personal email address field.
The Declaration and Data Privacy page not digitally signed. Kindly sign the form digitally and resubmit it.
The Declaration and Data Privacy page not digitally signed. Kindly sign the form digitally and resubmit it.
The personal History Disclosure Short Form is not uploaded. Kindly upload the short form
The personal History Disclosure Short Form is not uploaded. Kindly upload the short form
Please provide proof of employment with Twelvesolutions Limited as indicated in questions 35 - 39 of the Personal History Disclosure Form. Please note that all documents submitted must be certified as true copies. If a document is not in English, a certified copy of the original must be submitted along with a certified English translation.
Please provide proof of employment with Twelvesolutions Limited as indicated in questions 35 - 39 of the Personal History Disclosure Form. Please note that all documents submitted must be certified as true copies. If a document is not in English, a certified copy of the original must be submitted along with a certified English translation.
As per the business plan, Martin Wachter is a UBO and the CCO. Please add the role of CCO to his roles in the portal.
As per the business plan, Martin Wachter is a UBO and the CCO. Please add the role of CCO to his roles in the portal.
The first name of Veronika Vachtanidou's father on the birth certificate does not match the first name on the Personal History Disclosure Form (question 9). Please provide an explanation regarding this. The birth certificate indicates "Date of Acquisition of Nationality: 02-12-2003". Please clarify this statement. If Veronika Vachtanidou holds any other nationalities, this must be indicated in questions 21 and 21.1 on the Personal History Disclosure Form. Certified copies of any other passports held must also be uploaded.
<ol><li>The first name of Veronika Vachtanidou's father on the birth certificate does not match the first name on the Personal History Disclosure Form (question 9). Please provide an explanation regarding this. <br><br></li><li>The birth certificate indicates "Date of Acquisition of Nationality: 02-12-2003". Please clarify this statement. If Veronika Vachtanidou holds any other nationalities, this must be indicated in questions 21 and 21.1 on the Personal History Disclosure Form. Certified copies of any other passports held must also be uploaded.</li></ol>
Kindly provide more proof/documentation of the personal source of wealth of Thomas de Bruyne. Please note that all documents must be certified as a true copy. If a document is not in English, an English translation (certified by the translator) must also be submitted.
<p>Kindly provide more proof/documentation of the personal source of wealth of Thomas de Bruyne. Please note that all documents must be certified as a true copy. If a document is not in English, an English translation (certified by the translator) must also be submitted. </p><p><b><u> UPDATE</u></b></p><p>As additional evidence of source of wealth, please provide a recent bank statement certified as a true copy.</p>
[Sarah Cathalina-Labbe - 27-01-2026 20:12]
Kindly provide an explanation regarding the discrepancy between the last name on the birth certificate (Voegel) and the last name on current passport (de Bruyne). If this change is due to a name change, kindly provide us with a certified true copy of the legal documents evidencing the name change.
Kindly provide an explanation regarding the discrepancy between the last name on the birth certificate (Voegel) and the last name on current passport (de Bruyne). If this change is due to a name change, kindly provide us with a certified true copy of the legal documents evidencing the name change. UPDATE While it is acknowledged that this is a personal matter, evidence of the name change is required. Please submit certified copies of documents evidencing the name change. Information related to the personal matter may be redacted. Please upload the evidence in the birth certificate section of the portal. UPDATE Please be informed that the "Criminal Record Certificate" cannot be accepted as proof of the name change. Please provide evidence of the name change from Voegel/Vögel to de Bruyne. The evidence should be official documentation issued when the name change occurred and should indicate the name changed from and to as well as the year of change. Information related to the personal matter may be redacted. All evidence submitted must be certified.
provided translated birth certificate is more than six months old. Kindly provide us with the certified true copy of the original birth certificate and valid certification (no more than six months old) on the translated copy.
<p>We are missing the certified copy of the original birth certificate. In addition the certification on the provided translated birth certificate is more than six months old. Kindly provide us with the certified true copy of the original birth certificate and valid certification (no more than six months old) on the translated copy. </p><p><b><u> UPDATE</u></b> </p><p> After further review, it was noticed that the birth certificate submitted as the original is in fact a translation. The document in German is not on official government letterhead and does not bear official stamps (only indications of where the stamps would appear). The translator's statement indicates that the document was translated from English to German. </p><p> Please submit a copy of the original birth certificate in the original language. The birth certificate must be a document officially issued by a government authority and must have been certified as a true copy by an independent and authorized certifier within the last six months.</p>
[Sarah Cathalina-Labbe - 27-01-2026 20:15]
Please note that the birth certificate submitted cannot be accepted because the translator's certification is more than six months old. Please submit the following: Certified true copy of the original birth certificate (in the original language). The certification as a true copy must not be more than six months old. An English translation certified by the translation with the certification being no more than six months old. Also, it is noted that the last name on the birth certificate (Ladner) is different from the last name on the passport (Schönach). Please provide an explanation for the name change and certified copies of document(s) evidencing the name change.
<p>Please note that the birth certificate submitted cannot be accepted because the translator's certification is more than six months old. Please submit the following:</p><ol><li> Certified true copy of the original birth certificate (in the original language). The certification as a true copy must not be more than six months old. </li><li> An English translation certified by the translation with the certification being no more than six months old. </li></ol><p> Also, it is noted that the last name on the birth certificate (Ladner) is different from the last name on the passport (Schönach). Please provide an explanation for the name change and certified copies of document(s) evidencing the name change. </p><p><u><b> UPDATE </b></u></p><ol><li>The translation of the birth certificate cannot be accepted as there is a discrepancy in the translator's statement. At the top of the translation, it indicates that the translation is from German to English, which appears correct. However, the translator's statement certifies that "This English translation is an accurate translation of the original Spanish document...," which appears to be inaccurate. </li><li>Please provide a certified English translation with the correct information in the certifier's statement. Please provide a copy of the marriage certificate evidencing the name change from Ladner to Schönach in 1983 certified as a true copy within the last six months. If the document is not in English, a certified English translation (done within the last six months) must also be submitted.</li></ol>
[Sarah Cathalina-Labbe - 27-01-2026 20:25]
Phase 1 - Due DiligenceCritical1 item
Please provide clarification on the gambling case.
Please provide clarification on the gambling case.