We are missing the PHDF of the CFO. Kindly submit the requested document

We are missing the PHDF of the CFO. Kindly submit the requested document

The Criminal Record is missing. Kindly upload the criminal Record.

<p>The Criminal Record is missing. Kindly upload the criminal Record.</p><p>testing again</p><p>We have now copied replied and answering again</p><p><br></p><p>ok received</p>

The Financial Statement is missing, Kindly Provide.

The Financial Statement is missing, Kindly Provide.

License holders must demonstrate that they do not conduct business in prohibited countries.

<p>License holders must demonstrate that they do not conduct business in prohibited countries.</p><p>Aug. 15 , 2025 We are testing</p><p>done</p><p><br></p><p>Update test DJE</p>

tEST D

<p>tEST d</p><p><br></p><p>aUG 1 2025</p><p>Aug 12 TEST</p>

Items disappear

<p>The items disappear</p><p>It is fudu</p><p>NO</p>

Is it Magic?

Disappear NO

Items disappear from Applicants view

<p>Make a short film</p><p><br></p><p>What happens next. We do not touch the display to customer button</p>

Items no longer visible for client when we update without them closing the item

<p>Show Mario</p><p>If you can see the customer display Button is NO longer visible when the applicant replies this way.</p><p>We now reply to them and update. You will see the item will no longer be available for the applicant to see.</p><p>Side note. If we don't copy the customer reply and add it to the Note section we loose whatever they replied to us. The applicants have also voiced their discontent with the fact that they no longer see their replies when we reply back to them as the system just makes them vanish.</p>

Is it Fixed?

<p>Maybe</p><p>Replyimng without the display box visible before update</p><p>Reply after client closed item</p>

what

hello

TEST

<p>111 tEST145</p><p><br></p><p>getevdv</p>

fkkrffjkjrnjg uPDATE:

<p>fffffbraa... UPDATE: 1235LLLLL</p><p><br></p><p>Uksdnwjnen fn beryhfsbehfb</p>

dddddddddfccsdcfs

<p>fwfwefwefwdqwqupdat</p><p>Update....fmujnfrnfn</p><p><br></p><p>sorry iploade again</p>

testsorry we dont see the uploade please try again

<p>test</p><p><br></p><p>sorry we dont see the uploade please try again</p>

sswsssssss

<p>ssssssssssss</p><p><br></p><p>Update.. nnyhdbyher</p>

Test 1

<p>Test 1</p><p><br></p><p>Update: We do not see the document. Please upload it again. </p>

Test 2

<p>Test 2<br><br></p><p>Update: We do not see the document. Please upload it again. </p>

Test 3

<p>Test 3</p><p>UPDATE</p><p>TEST</p>

test 4

<p>test 4</p><p>UPDATE</p><p>TEST</p>

Test item 5

Test item 5

Test 6 - description

Test 6 - instructions

Test 7

<p>Test 7</p><p>Update after customer reply.</p>

Test 8

test 8

If question 14 is filled out, then all 3rd party B2B services providers must be registered in the portal.

If question 15 is filled out, we must verify the responsible gaming policy from the website(s) provided.

If question 16 is filled out, we must verify the AML policy from the website(s) if provided.

If question 17 is filled out, we must verify the terms and conditions using the domains list provided.

Question 18 must be filled out. We must verify the operator has a complaint procedure that aligns with our regulations and conditions (if) provided.

Question 19 must be filled out. Verify after if there is an alternative dispute resolution (ADR) in place for escalating player complaints. (mandatory requirement after July 2025).

The application must be similar to the one attached in the appendix and must contain the same number of pages. Inspect all pages to ensure that there are no blank pages and visually the application is similar to the one in the Appendix.

The Online gaming application form is not the official form supplied by CGA. Kindly download the appropriate form, refill and resubmit.

Make sure that this is filled and the same as that shown on the portal.

The application number of the Online gaming application form is missing or has an incorrect application number. Kindly resubmit the form with the correct application number.

The application date must be filled and within six month's of today's date.

The application date is missing or has an incorrect application date. Kindly resubmit the form with the correct application date.

The Brand Name field must be filled.

The brand name in question 1 is missing. Kindly fill in question 1 and resubmit the form.

The Company Name field must be filled as registered with the chamber of commerce of Curacao. Check if the company name matches the registered name on the excerpt of the Chamber of Commerce of Curacao.

The company name filled as registered with the chamber of commerce of Curacao is missing. Kindly fill in question 2 and resubmit the form.

At least one Gaming Activity must be selected.

The response to question 3 is missing. Kindly select at least one gaming activity for question 3 and resubmit the form.

If 3.9 is selected then the Other field must be filled.

The response to question 3.9 is missing. Kindly fill details of the type gaming activity that the applicant will offer in question 3.9 and resubmit the form.

Check the document.

The response to question 4 is missing. Kindly fill out and resubmit the form.

Check the document.

The response to question 5 is missing. Kindly fill out and resubmit the form.

Question 6 or 7 must have at least one entry completed.

The currency details in questions 6 and/or question 7 are missing. Kindly fill currency details and resubmit the form.

At least one option must be selected.

The response to question 8 is missing. Kindly select at least one hosting platform for the Player Account Management in question 8 and resubmit the form.

Must be filled out.

The response to question 9 is missing. Kindly list the countries where the servers are located (use a comma separated list) and resubmit the form.

If yes is selected, then answer 10.1. must be filled.

Question 10 and/or 10.1. is not filled out. Kindly fill out question 10 and question 10.1.

At least one option has to be selected.

The response to question 11 is missing. Kindly fill Question 11 and resubmit the form.

If Third party service provider is selected then 11.1. and 11.2. must be filled.

The response to question 11.1. and/or 11.2. is missing. Kindly fill in and resubmit the form.

At least one option must be checked.

The response to question 12 is missing. Kindly select at least on item and resubmit the form.

If question 13.1. is selected, then 13.1.1. must be filled out.

The response to question 13.1.1. is missing.

The full name of the contact person must be filled.

The first and or last name of the contact person in Question 20 is missing. Kindly fill and resubmit the form.

The name of the contact person must be the same as the portal.

The Online gaming application form has a different contact person than that of the portal administrator. Kindly change to the appointed contact person and resubmit the form or contact the CGA for changes in the contact person.

Must be filled out.

Question 21 is missing a response. Kindly select at least one item from Question 21 and resubmit the form.

The contact person passport number is required.

The passport number of the contact person is missing. Kindly fill the passport number in Question 22 and resubmit the form.

The contact person passport country of issue is required.

Question 23 is missing a response. Kindly fill Question 23 and resubmit the form.

The contact person contact address is required in full: STREET NAME, BUILDING NUMBER, CITY/TOWN, STATE/COUNTY/PROVINCE, COUNTRY ZIP CODE/POST CODE

The Online gaming application form is missing or has an incomplete contact address in Question 24. Kindly complete Question 38 and resubmit the form.

The email address is required.

The email address is missing in Question 25. Kindly fill Question 25 and resubmit the form.

The email address must be the same as that of the portal user.

The form has a different contact person email address in Question 25 from that of the portal administrator. Kindly change the email address and resubmit the form or contact the CGA for changes in the contact email.

The name and surname along with the signature of the official representative must be filled.

The DECLARATION AND DATA PRIVACY is missing the name and/or is not digitally signed. Kindly fill in the name and/or surname /sign and resubmit the form.

Testing

<p>Testing</p><p>Testing update after reopening</p>

The applications must be filled in digitally. No forms shall be accepted where the form is handwritten. Check the form and make sure there are no ink marks or handwritten notes.

<p>The Online gaming application form contains handwritten information or has been inked. Kindly resubmit the form without handwritten information or marks.</p><p>Testing update after applicant replied.</p>

Check document.Inspect all pages to ensure that there are no blank pages The applications must be filled in digitally. No forms shall be accepted where the customer has completed any section of the form handwritten. Check the forms and make sure there are no ink marks or handwritten notes.

The Personal History Disclosure form is not the official form supplied by CGA. Kindly download the appropriate form, refill digital and resubmit.

Check document. Make sure that this is filled and the same as that shown on the portal

The personal application number is missing or has an incorrect application number. Kindly resubmit the forms with the correct application number.

Check document. The application date must be filled and within six month`s of today`s date.

The application date is missing or has an incorrect application date. Kindly resubmit the forms with the correct application date.

Check if information matches the passport.

The applicant`s first name is incorrect or does not match.Kindly resubmit the form with the correct first name.

Check if information matches the passport.

The applicant`s last name is incorrect or does not match.Kindly resubmit the form with the correct lasr=t name.

Check if information matches the passport.

The Date of birth (DOB) of the applicant is missing or incorrect. Kindly resubmit the forms with the correct DoB.

Check if applicant has submitted certified proof of previous names.

Kindly provide certified proof of name change documents.

Must not be blank.

The response to Question 11 is missing. Kindly complete Question 11 and resubmit the form.

Must not be blank. personal email address

The response to Question 12 is missing. Kindly complete Question 12 and resubmit the form.

Must not be blank. Email address

The response to Question 13 is missing. Kindly complete Question 13 and resubmit the form.

Must not be blank. Mobile number

The response to Question 14 is missing. Kindly complete Question 14 and resubmit the form.

Check if matches the passport. Place of Birth must not be blank.

The response to Question 15 is missing. Kindly complete Question 15 and resubmit the form.

Must not be blank and check if matches the passport. Passport number must not be blank.

The response to Question 16 is missing. Kindly complete Question 16 and resubmit the form.

Check if matches the passport. Country of Issue must not be blank.

The response to Question 17 is missing. Kindly complete Question 17 and resubmit the form.

Check if matches the passport. Date of Issue must not be blank.

The response to Question 18 is missing. Kindly complete Question 18 and resubmit the form.

Check if matches the passport. Date of Expiry must not be blank.

The response to Question 19 is missing. Kindly complete Question 19 and resubmit the form.

Check if matches the passport. Nationality/ Citizenship

The response to Question 20 is missing. Kindly complete Question 20 and resubmit the form.

Must be filled. If the Local Executive Director(official representative) is selected the name of the local service provider must be filled in. If other Key Function Holder is selected, then the function must be filled.

The name of the local service provider or the function of the person in the company is missing. Kindly fill in and resubmit the form.

If question 28 is filled then question 28.1. must be filled.

The response to question 28.1 is missing. Kindly fill in and resubmit.

Must be filled.

The response to question 30 is missing. Kindly fill in and resubmit.

Must be filled.

The response to question 31 is missing. Kindly fill in and resubmit.

They must provide evidence of present employment.

The proof for question 34 and 39 is missing. Kindly upload in the section of extra documentation.

Must be filled.

The response for question 41 and or 42 is missing. Kindly fill in and resubmit.

Must be filled. At least one must be selected, if 43.11 is selected then other Income must be filled.

The response to question 43 is missing. (if applies 43.11 must be filled) Kindly fill in and resubmit the form.

If yes is selected, 44.1. must be filled.

The response to 44.1. is missing. Kindly fill in and resubmit the form.

The document must contain the name and surname and digital signature of the person that filled the form on Page 9.

The DECLARATION AND DATA PRIVACY is missing the name and/or is not digitally signed. Kindly fill in the name and/or surname /sign and resubmit the form.

Check date and make sure the passport is not expired.Make sure that persons photo is clear and recognizable.

The enclosed passport document is expired or unclear. Kindly resubmit a valid passport with a clear picture and certified.

Check the document and make sure it is in english language or if translated from another language, the translated document, must be certified. Check date and make sure the certificate is not expired (not older than 6 months). It must be submitted for every jurisdiction whereby the applicant resided for more than six months in the last two years.

The enclosed criminal record document is expired and/or not certified and/or not translated into English.Kindly resubmit a valid, certified certificate translated into English.

Check the document and make sure it is in English Language or orginal document with translation. Both have to be certified. (In some cases we accept the Marriage Certificate)

The enclosed document, Certified True Copy of Birth Certificate is missing or not certified or in english language. Kindly resubmit.

Make sure that it is in the applicant name verifying their personal account.Check date and make sure the certificate is not expired (not older than 6 months).

The enclosed reference document is expired or not valid. Kindly resubmit a valid reference letter or bank statement.

Check document. (mandatory for compliance officers)

The letter of appointment/ engagement agreement is missing/incomplete. Kindly resubmit/ submit.

Certified true copies of any Gaming License issued in favor of the applicant in a personal capacity from any jurisdiction ( eg. UK Personal Management License)

The Certified true copies of Gaming License issued in favor of personal capacity is missing/incomplete. Kindly submit.

Check document. (mandatory for compliance officers)

The Source of Wealth must demonstrate the UBO`s financial standing and confirm their ability to operate and support the company.

The Source of Wealth documentation for the Shareholders/UBO was not provided/or is invalid.Kindly resubmit the required documents, including certified bank statements clearly displaying amounts and dividends, tax returns evidencing earnings, or any other certified documentation demonstrating the source of wealth of the UBO,and ensure that all certifications are made as true copies by authorized persons such as legal or accountancy professionals, regulated financial institutions, or other duly empowered authorities within the relevant jurisdiction.

Check document.Inspect all pages to ensure that there are no blank pages The applications must be filled in digitally. No forms shall be accepted where the customer has completed any section of the form handwritten. Check the forms and make sure there are no ink marks or handwritten notes.

The Personal History Disclosure Short Form is not the official form supplied by CGA. Kindly download the appropriate form, refill digital and resubmit.

Check document. Make sure that this is filled and the same as that shown on the portal

The personal application number is missing or has an incorrect application number. Kindly resubmit the forms with the correct application number.

Check document. Make sure that this is filled and the same as that shown on the portal

The Base/Original application number is missing or has an incorrect application number. Kindly resubmit the forms with the correct application number.

Check document. The application date must be filled and within six month's of today's date.

The application date is missing or has an incorrect application date. Kindly resubmit the forms with the correct application date.

Check if information matches the passport.

The applicant's first name is incorrect or does not match.Kindly resubmit the form with the correct first name.

Check if information matches the passport.

The applicant's last name is incorrect or does not match.Kindly resubmit the form with the correct lasr=t name.

Must not be blank. personal email address

The response to Question 12 is missing. Kindly complete Question 12 and resubmit the form.

Must not be blank. Email address

The response to Question 13 is missing. Kindly complete Question 13 and resubmit the form.

Must not be blank. Email address

The response to Question 13 is missing. Kindly complete Question 13 and resubmit the form.

Must be filled.

The response to question 30 is missing. Kindly fill in and resubmit.

If yes, 7.1. needs to be filled.

The response to question 7.1. is missing. Kindly fill in and resubmit the form.

Must be filled if it is a UBO

The response for question 8 and 9 is missing. Kindly fill in and resubmit.

If yes is selected, 11.1 must be filled.

The response to 11.1. is missing. Kindly fill in and resubmit the form.

The document must contain the name and surname and digital signature of the person that filled the form on Page 3.

The DECLARATION AND DATA PRIVACY is missing the name and/or is not digitally signed. Kindly fill in the name and/or surname /sign and resubmit the form.

Check document. (mandatory for compliance officers)

The letter of appointment/ engagement agreement is missing/incomplete. Kindly resubmit/ submit.

The Source of Wealth must demonstrate the UBO's financial standing and confirm their ability to operate and support the company.

Please note that as you are listed as a UBO in another application, you are required to enhance and update your Source of Wealth documentation in your original/base application or within this application in order to adequately support it.