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Usoftgaming N.V.

Gaming OperatorRegistered March 22, 2024
2
Applications
16
Domains
20
Related Entities
0
Locations

CGA/2025/1353/1345

Granted
Submitted: April 1, 2026End Date: April 9, 2026

Customer

Contact
Gouloud Hammoud
Email
usoftgaming@g-force-corporate-services.com
Company
Usoftgaming N.V.

Review Timeline

Verification
ASAbelyn Sambo (CGA User AB)
Verification
AAAnton Axiaq (AAX)
Verification
STSarah Tua (ST)
Verification
MMMarilisa Mathew (CGA User 1)
Verification
AAAnton Axiaq (AAX)
Verification
STSarah Tua (ST)
Verification
MMMarilisa Mathew (CGA User 1)
Verification
AAAnton Axiaq (AAX)
Suitability
HSHilary Stewart Jones (HSJ)
Suitability
MMMarilisa Mathew (CGA User 1)
Approval
CPCedric Pietersz (Managing Director GCB)
Conditionally Issued
CPCedric Pietersz (Managing Director GCB)

Compliance Checklists

Phase 1Critical32 items
Online Gaming License ApplicationQuestionCriticalDue Oct 7, 2025

Kindly fill in question 19 on page 3 and resubmit form.

Kindly fill in question 19 on page 3 and resubmit form.

Business and Corporate Information - Structure Chart - (Enclosures)MiscellaneousCriticalDue Oct 7, 2025

Kindly have the Structure Chart certified.

Kindly have the Structure Chart certified.

Usoftgaming N.V. - Share LedgerShare LedgerCriticalDue Nov 12, 2025

Kindly provide a share ledger signed by the current managing director. The share ledger must also be certified as a true copy.

Kindly provide a share ledger signed by the current managing director. The share ledger must also be certified as a true copy.

Veshtinnu Ltd - Share LedgerShare LedgerCriticalDue Nov 12, 2025

Kindly provide an updated share ledger for Veshtinnu Ltd certified as a true copy.

Kindly provide an updated share ledger for Veshtinnu Ltd certified as a true copy.

Veshtinnu Ltd - Directors ListDirector's ListCriticalDue Nov 13, 2025

Please provide a directors list for Veshtinnu Ltd signed by the managing director and certified as a true copy.

Please provide a directors list for Veshtinnu Ltd signed by the managing director and certified as a true copy.

Business and Corporate information Form - Business Plan - (Enclosures)Business PlanCriticalDue Oct 7, 2025

Kindly have the Business Plan certified.

Kindly have the Business Plan certified.

Usoftgaming N.V. - Financial Statements (Source of Funds)Financial AuditCriticalDue Jan 29, 2026

Please submit the signed financial statements of Usoftgaming N.V. for 2023 and 2024.

<p>Please submit the signed financial statements of Usoftgaming N.V. for 2023 and 2024, as well as signed financials in whatever form for the first six months of 2025</p><p><b><u>UPDATE</u></b></p><p>Please submit the signed financials in whatever form for the first six months of 2025.</p>

Applicant reply: Signed 2023 and 2024 submitted on 10.17.25. The account of the first six months of 2025 will follow soon. Applicant reply: The signed financial statements of Usoftgaming N.V. for 2023 and 2024 were submitted on 17.10.2025. The financial of the first six months of 2025 will be available soon to submit.
Usoftgaming N.V. Declaration of Good StandingMiscellaneousCriticalDue Jan 29, 2026

Please provide the Declaration of Good Standing (verzoek verklaring betalingsgedrag) of Usoftgaming N.V. Kindly upload the document in the Extra Documentation section and name the file Declaration of Good Standing. Please note that the Declaration of Good Standing must be the official document issued by the Tax Authorities with the stamp of 'ontvanger' and the 'invorderaar' and it must be certified as a true copy.

<p>Please provide the Declaration of Good Standing (verzoek verklaring betalingsgedrag) of Usoftgaming N.V. Kindly upload the document in the Extra Documentation section and name the file Declaration of Good Standing. Please note that the Declaration of Good Standing must be the official document issued by the Tax Authorities with the stamp of 'ontvanger' and the 'invorderaar' and it must be certified as a true copy.</p><p><b><u>UPDATE</u></b></p><p>In the document submitted, the notary's statement indicates that the document was seen for the legalization of the signature of the translator. However, the original Declaration of Good Standing document (in Dutch) must be certified as a true copy. Please submit a certified true copy of the Declaration of Good Standing. </p>

Applicant reply: Will be available once the overdue tax filings are completed. At the fiscal lawyer to be updated/completed in the week of 20 Oct2025. Applicant reply: The tax declaration of good standing has been submitted on 08.12.2025.
Business and Corporate Information Form - Source of Funds - (Enclosures)Source of FundsCriticalDue Oct 7, 2025

Kindly upload a source of funds not older than 6 months.

Kindly upload a source of funds not older than 6 months.

Business and Corporate Information Form - Page 1: Question 7QuestionCriticalDue Dec 19, 2025

Kindly complete question 7 and resubmit the form.

<p>Kindly complete question 7 and resubmit the form.</p><p><b><u>UPDATE</u></b></p><p>The response to question 7 is still missing and "N/A" has been entered. If none of the options are applicable, please provide an explanation regarding this. </p>

Applicant reply: Form updated and submitted on 10.17.25.
Business and Corporate Information FormMiscellaneousCriticalDue Oct 7, 2025

Kindly upload a shot screen of the registration in the GoAML in Portal under tab "Extra Documentation".

Kindly upload a shot screen of the registration in the GoAML in Portal under tab "Extra Documentation".

Business and Corporate Information Form - Page 3: Question 12QuestionCriticalDue Nov 13, 2025

Please note that in section 12.1, all individuals holding key positions and their respective roles must be added (even if the role is held by a UBO, for example CEO/CTO, etc.). It is also mandatory to list a compliance officer in question 12.1. Kindly complete questions 12 and 12.1 and resubmit the form.

Please note that in section 12.1, all individuals holding key positions and their respective roles must be added (even if the role is held by a UBO, for example CEO/CTO, etc.). It is also mandatory to list a compliance officer in question 12.1. Kindly complete questions 12 and 12.1 and resubmit the form.

François Casgrain - Personal History Disclosure Form - Birth Certificate - (Enclosures)Birth CertificateCriticalDue Oct 7, 2025

Kindly upload a certified updated Birth Certificate not older than 6 months. The one in Portal has been expired.

Kindly upload a certified updated Birth Certificate not older than 6 months. The one in Portal has been expired.

François Casgrain - Personal History Disclosure Form - Copy Passport - (Enclosures)PassportCriticalDue Oct 7, 2025

Passport has been expired. Kindly upload a updated certified copy passport.

Passport has been expired. Kindly upload a updated certified copy passport.

François Casgrain - Personal History Disclosure Form - Criminal Records - (Enclosures)Criminal RecordCriticalDue Oct 7, 2025

Kindly upload a certified updated Criminal Record not older than 6 months. The one in Portal has been expired.

Kindly upload a certified updated Criminal Record not older than 6 months. The one in Portal has been expired.

François Casgrain - Personal History Disclosure Form - Bank Reference Letter - (Enclosures)Reference LetterCriticalDue Oct 7, 2025

Kindly upload a certified updated (Bank) Reference Letter not older than 6 months. The one in Portal has been expired.

Kindly upload a certified updated (Bank) Reference Letter not older than 6 months. The one in Portal has been expired.

François Casgrain - Personal History Disclosure Form - Source of Wealth - (Enclosures)Source of WealthCriticalDue Oct 7, 2025

Kindly upload a certified updated Source of Wealth not older than 6 months.

Kindly upload a certified updated Source of Wealth not older than 6 months.

Business and Corporate Information Form - Page 3: Question 13QuestionCriticalDue Nov 13, 2025

Please note that question 13 was not completed correctly. The information on the first line should be the information of the applicant company. This should then be followed by the information for each interstitial company up to the UBOs.

Please note that question 13 was not completed correctly. The information on the first line should be the information of the applicant company. This should then be followed by the information for each interstitial company up to the UBOs.

Orion Trust - Share LedgerShare LedgerCriticalDue Nov 12, 2025

Please provide a certified copy of the share ledger of Orion Trust.

Please provide a certified copy of the share ledger of Orion Trust.

Orion Trust - Directors ListDirector's ListCriticalDue Nov 12, 2025

Please provide a directors list for Orion Trust signed by the managing director and certified as a true copy.

Please provide a directors list for Orion Trust signed by the managing director and certified as a true copy.

Orion Trust - Articles of IncorporationArticles of IncorporationCriticalDue Nov 12, 2025

Please submit a certified true copy of the Articles of Incorporation of Orion Trust. If the document is not in English, an English translation (certified by the translator) must also be submitted.

Please submit a certified true copy of the Articles of Incorporation of Orion Trust. If the document is not in English, an English translation (certified by the translator) must also be submitted.

Compliance OfficerMiscellaneousCriticalDue Nov 13, 2025

Please note that a compliance officer must be added in the portal and the Personal History Disclosure Form (or Personal History Disclosure Short Form if applicable) must be uploaded as well as all enclosures. A letter of engagement (signed by the managing director and the compliance officer) and the CV of the compliance officer must also be uploaded.

Please note that a compliance officer must be added in the portal and the Personal History Disclosure Form (or Personal History Disclosure Short Form if applicable) must be uploaded as well as all enclosures. A letter of engagement (signed by the managing director and the compliance officer) and the CV of the compliance officer must also be uploaded.

Nicos Constandinou - Personal History Disclosure Short Form - Page 1: Question 6QuestionCriticalDue Nov 13, 2025

According to the business plan, in addition to being the UBO, Nicos Constandinou is also the CEO, CFO, and COO. If this information is still accurate, both UBO and Other Key Function Holder must be selected for question 6. The applicable roles must be listed in the space provided next to Other Key Function Holder.

According to the business plan, in addition to being the UBO, Nicos Constandinou is also the CEO, CFO, and COO. If this information is still accurate, both UBO and Other Key Function Holder must be selected for question 6. The applicable roles must be listed in the space provided next to Other Key Function Holder.

Nicos Constandinou - Source of WealthSource of WealthCriticalDue Jan 29, 2026

Please provide additional evidence of source of wealth in the base application QPA/2024/00818. Documents provided should be recent and must be certified as a true copy.

<p>Please provide additional evidence of source of wealth in the base application QPA/2024/00818. Documents provided should be recent and must be certified as a true copy.</p><p><b><u>UPDATE</u></b></p><p>Please provided a copy of a recent bank statement (no older than six months) certified as a true copy. Please upload the document in the base application QPA/2024/00818.</p>

Applicant reply: The additional evidence of source of wealth has been submitted in the base application QPA/2024/00818 on 17.10.2025. Applicant reply: The UBO, Nicos Constaninos would like to present a clear explanation of how his assets are categorized and to clarify why certain components - particulary rights in the Company - are excluded from the scope of his personal financial declaration. Please advise if a signed letter can be presented as this Company is a self-funded business and does not rely on external capital injextions.
Francois Casgrain - Personal History Disclosure Short Form - Page 1: Question 6QuestionCriticalDue Nov 13, 2025

According to the business plan, in addition to being the UBO, Francois Casgrain is also the CEO, CFO, CTO, and COO. If this information is still accurate, both UBO and Other Key Function Holder must be selected for question 6. The applicable roles must be listed in the space provided next to Other Key Function Holder.

According to the business plan, in addition to being the UBO, Francois Casgrain is also the CEO, CFO, CTO, and COO. If this information is still accurate, both UBO and Other Key Function Holder must be selected for question 6. The applicable roles must be listed in the space provided next to Other Key Function Holder.

Eleni Zacharia - Personal History Disclosure Form - Page 2: Question 14QuestionCriticalDue Nov 13, 2025

The country code of the mobile phone number is missing. Please enter the complete mobile phone number including the country code and resubmit the form.

The country code of the mobile phone number is missing. Please enter the complete mobile phone number including the country code and resubmit the form.

Francois Casgrain - Roles in PortalMiscellaneousCriticalDue Nov 13, 2025

According to the business plan, Francois Casgrain is the UBO, CEO, CFO, CTO, and COO. If this information is still accurate, please add these roles to his profile in the portal.

According to the business plan, Francois Casgrain is the UBO, CEO, CFO, CTO, and COO. If this information is still accurate, please add these roles to his profile in the portal.

Nicos Constandinou - Roles in PortalMiscellaneousCriticalDue Nov 13, 2025

According to the business plan, Nicos Constandinou is the UBO, CEO, CFO, and COO. If this information is still accurate, please add these roles to his profile in the portal.

According to the business plan, Nicos Constandinou is the UBO, CEO, CFO, and COO. If this information is still accurate, please add these roles to his profile in the portal.

BCIF Q 8 and 9QuestionCriticalDue Nov 13, 2025

Kindly fill in Qs 8 and 9 of the BCIF relating to the in/direct bank accounts / wallets held by the applicant company, noting that it is currently trading

Kindly fill in Qs 8 and 9 of the BCIF relating to the in/direct bank accounts / wallets held by the applicant company, noting that it is currently trading

Source of Funds of BusinessSource of FundsCriticalDue Nov 13, 2025

Submit enhanced and certified documentation showing how the operations of the company are currently being funded and by whom, including documents which show funds owned by the company

Submit enhanced and certified documentation showing how the operations of the company are currently being funded and by whom, including documents which show funds owned by the company

Nicholas Gatt - Letter of EngagementMiscellaneousCriticalDue Jan 29, 2026

Please submit the Letter of Engagement signed by both the Managing Director and the Compliance Officer.

<p>Please submit the Letter of Engagement signed by both the Managing Director and the Compliance Officer.</p><p><b><u>UPDATE</u></b></p><p>In your reply it was indicated that the letter of engagement was submitted on 19.12.2025, however, no letter was found. Please upload the letter of engagement in the "Letter of Appointment/Engagement as a Key Person" section in this application.</p>

Applicant reply: Submitted on 19.12.2025
Corporate Structure - QueryQuestionCriticalDue Dec 19, 2025

The corporate structure indicates the UBOs as holding in a 60%-40% ratio. The Trust deed submitted defines the Principle Beneficiaries as 'equally proportionally'. Kindly provide a substantiated clarification as to the % holdings of the UBOs as indicated in the corporate structure.

The corporate structure indicates the UBOs as holding in a 60%-40% ratio. The Trust deed submitted defines the Principle Beneficiaries as 'equally proportionally'. Kindly provide a substantiated clarification as to the % holdings of the UBOs as indicated in the corporate structure.

AML PolicyCritical9 items
Signature of CO and Managing DirectorPolicy DocumentHighDue Mar 31, 2026

The policy must be signed by the Compliance Officer and Managing Director of the Applicant

The policy must be signed by the Compliance Officer and Managing Director of the Applicant

Responsible OfficePolicy DocumentHighDue Mar 31, 2026

The policy must identify the office responsible for updates and review of the policy

The policy must identify the office responsible for updates and review of the policy

Periodic ReviewPolicy DocumentCriticalDue Mar 31, 2026

The policy must state that it will be reviewed periodically, at minimum, once a year

The policy must state that it will be reviewed periodically, at minimum, once a year

Crypto PolicyPolicy DocumentCriticalDue Mar 31, 2026

The policy must define the rules and risk controls around virtual assets and crypto usage

The policy must define the rules and risk controls around virtual assets and crypto usage

Transaction MonitoringPolicy DocumentCriticalDue Mar 31, 2026

The policy must define the set automated triggers for suspicious transaction patterns and how the operator analyses patterns to detect structuring or other suspicious behaviour

The policy must define the set automated triggers for suspicious transaction patterns and how the operator analyses patterns to detect structuring or other suspicious behaviour

Record KeepingPolicy DocumentCriticalDue Mar 31, 2026

The policy must state that the operator retains records of CDD, transactions, and UTR (objective and subjective) for at least 5 years

The policy must state that the operator retains records of CDD, transactions, and UTR (objective and subjective) for at least 5 years

Appointment of Compliance OfficerPolicy DocumentCriticalDue Mar 31, 2026

The policy must assign a trained and independent AML Compliance Officer

The policy must assign a trained and independent AML Compliance Officer

Independent AuditPolicy DocumentCriticalDue Mar 31, 2026

The policy must outline the annual audit plan of the AML program and internal controls

The policy must outline the annual audit plan of the AML program and internal controls

Contact InformationPolicy DocumentCriticalDue Mar 31, 2026

The document must provide contact information for any questions regarding the policy which must include the name and email address of the designated contact person

The document must provide contact information for any questions regarding the policy which must include the name and email address of the designated contact person

KYC PolicyCritical1 item
Registered PlayerPolicy DocumentCriticalDue Mar 31, 2026

The policy must state that players who do not register themselves will not be allowed to play

The policy must state that players who do not register themselves will not be allowed to play

Responsible Gaming PolicyCritical0 items
Player Complaints PolicyCritical6 items
Eligibility to make a complaintPolicy DocumentCriticalDue Mar 31, 2026

The complaints procedure must state that complaints can only be made by the registered player

The complaints procedure must state that complaints can only be made by the registered player

Recommencing ADR process with a different entityPolicy DocumentCriticalDue Mar 31, 2026

The policy must state that once the ADR process is completed it cannot be recommenced by either the player or the operator with another different ADR entity

The policy must state that once the ADR process is completed it cannot be recommenced by either the player or the operator with another different ADR entity

Recommencing dropped ADR processesPolicy DocumentCriticalDue Mar 31, 2026

The policy must state that in the event that the player drops out of the ADR process (but it has already begun) - it should be noted the player should not have the right to resurface the dispute in the future

The policy must state that in the event that the player drops out of the ADR process (but it has already begun) - it should be noted the player should not have the right to resurface the dispute in the future

Periodic report detailsPolicy DocumentCriticalDue Mar 31, 2026

The periodic report will summarise the following: a. Total number of complaints made b. Total number of settled complaints (upheld and rejected) c. Number of pending or unresolved complaints d. Number of complaints by category e. Number referred to ADR f. Number and detail of complaints for which a player has taken legal action

The periodic report will summarise the following: <br>a. Total number of complaints made <br>b. Total number of settled complaints (upheld and rejected) <br>c. Number of pending or unresolved complaints <br>d. Number of complaints by category <br>e. Number referred to ADR <br>f. Number and detail of complaints for which a player has taken legal action

Compliance with ADR decisionsPolicy DocumentCriticalDue Mar 31, 2026

The policy must state that the operator will ensure transparency and compliance with ADR decisions and regulatory updates

The policy must state that the operator will ensure transparency and compliance with ADR decisions and regulatory updates

Reporting requirements of the ADRPolicy DocumentCriticalDue Mar 31, 2026

The policy must state that ADR service providers will have their own reporting requirements in accordance with the Alternative Dispute Resolution policy issued by the CGA

The policy must state that ADR service providers will have their own reporting requirements in accordance with the Alternative Dispute Resolution policy issued by the CGA