Doe Co Limited
CGA/2025/126/1242
GrantedCustomer
- Contact
- Jane Doe
- mario.s.galea@gmail.com
- Company
- Doe Co Limited
Review Timeline
MGMario Galea (CGA Admin 1)
MGMario Galea (CGA Admin 1)
MGMario Galea (CGA Admin 1)
Compliance Checklists
Example ChecklistCritical1 item
description test
enter who is doing the test
[Support Admin - 17-07-2026 17:12]
Test 2Critical1 item
test
test
Supplier License ApplicationCritical0 items
Supplier License ApplicationCritical24 items
The application must be the latest version available on the CGA website and must contain the same number of pages. Inspect all pages to ensure that there are no blank pages and that the application is the most updated version. Check the form.
<p>The Supplier License application form is not the official form supplied by CGA. Kindly complete the correct form and submit it.</p><p>Update</p>
Check the form and verify there are no ink marks or handwritten notes. Check the form.
The Supplier License application form contains handwritten information or ink marks. Kindly resubmit the form without handwritten information or ink marks.
Must be filled in and match the application number in the portal. Check the form and verify the application number matches the one in the portal.
The application number of the Supplier License application form is missing or incorrect. Kindly resubmit the form with the correct application number.
The application date must be filled in and within six months of today’s date. Check the form.
The application date is missing or is more than six months old. Kindly resubmit the form with the correct application date.
The Brand Name field must be filled in. Check the form.
The brand name in question 1 is missing. Kindly complete question 1 and resubmit the form.
The Company Name field must be filled in as registered with the Chamber of Commerce of Curaçao. Check if the company name matches the registered name on te excerpt of the Chamber of Commerce of Curaçao.
The company name is missing or does not match that registered with the Curaçao Chamber of Commerce. Kindly complete question 2 and resubmit the form.
At least one Business Model must be selected. Check if at least one Business Model is selected.
The response to question 3 is missing. Kindly select at least one Business Model and resubmit the form.
At least one Gaming Type must be selected. Check the form.
The response to question 4 is missing. Kindly select at least one Gaming Type and resubmit the form.
If 4.1, 4.3, 4.6 or 4.9 is selected then the corresponding field must filled in. Check the form.
Question 5 or 6 must have at least one entry between them. Check the form.
The currency details in questions 5 and/or question 6 are missing. Kindly fill in the currency details and resubmit the form.
Must be filled out. Check the form.
The response to question 7 is missing. Kindly list the countries where the servers are located (using a comma separated list) and resubmit the form.
If "Yes" is selected, then answer 9.1 must be filled in. Check the form.
Question 9 and/or 9.1. is not completed. Kindly complete question 9 and/or question 9.1 and resubmit the form.
At least one option must be selected. Check the form.
The response to question 10 is missing. Kindly complete question 10 and resubmit the form.
If "Yes" is selected, then 11.1 must be filled in. Check the form.
The response to question 11.1 is missing. Kindly complete the question and resubmit the form.
If 'Yes" is selected then 12.2. must be filled in. Check the form.
The response to question 12.2 is missing. Kindly complete the question and resubmit the form.
The full name of the contact person must be filled in. Check the form.
The first and/or last name of the contact person in question 13 is missing. Kindly fill it in and resubmit the form.
The name of the contact person must be the same as the portal administrator. Check the form.
The Supplier License application form has a different contact person than that of the portal administrator. Kindly enter the full name of the portal administrator in question 20 and resubmit the form.
Must be filled in. Check the form.
The response to question 14 is missing. Kindly complete the question and resubmit the form.
The contact person's passport number is required. Check the form.
The passport number of the contact person is missing or incorrect. Kindly fill in the contact person's passport number in question 15 and resubmit the form.
The country of issue for the contact person's passport is required. Check the form.
The response to question 16 is missing or incorrect. Kindly fill in question 16 and resubmit the form.
The contact person's contact address is required in full: Street name, building number City/town State/county/province Country, zip code/postal code Check the form.
The contact address in question 17 is missing or incomplete. Kindly complete question 17 with the contact person's full address and resubmit the form.
The email address is required. Check the form.
The email address is missing in question 18. Kindly fill in question 18 and resubmit the form.
The email address must be the same as that of the portal administrator. Check the form.
The email address provided in question 18 is different from that of the portal administrator. Kindly change the email address to that of the portal administrator and resubmit the form.
The name and surname of the managing director must be filled in and the form must be digitally signed. Check the form.
The Declaration and Data Privacy page is missing the full name of the managing director and/or is not digitally signed. Kindly fill in the managing director's full name/digitally sign the form and resubmit it.
Responsible GamingCritical21 items
ID verification procedure
The RG policy must outline the procedure carried out by the operator to verify the player's age.
Account closure procedure upon the operator becoming aware that the player is a minor post-registration.
The RG policy must outline the procedure for post-registration account closure upon the operator becoming aware that the player is a minor.
Record-keeping
The RG policy must state the operator's record-keeping policy.
Procedure on how the player can contact the operator regarding RG concerns via email or chat
The RG policy must describe the procedure for how the player can contact the operator regarding RG concerns via email or chat.
Must be available in English and target market language
The RG page/policy must be available in English and the site's target market language.
RG policy should include a structured process on flagging potential vulnerable gamblers
The RG policy must include a structured process on flagging potential vulnerable gamblers.
Must have a structured process for responding to indicators of problem gambling
The RG policy must contain a structured process for responding to indicators of problem gambling. The key monitoring factors include: - Deposit and wagering frequency - Repeated failed transactions due to insufficient funds - Reversing withdrawals - A pattern of inexplicable extended play sessions - Unreasonable increased communication with customer support, including requests for bonuses - Frequent changes to RG tools - Players maxing out a credit card - Attempts to open multiple accounts to bypass deposit or loss limits
Establish player profiles to assess risk levels
The RG policy must establish player profiles to assess risk levels
Adopt RBA to determine level of monitoring and intervention
The RG policy must adopt RBA to determine level of monitoring and intervention
Record all RG interactions in PAM system
The RG policy must state that the operators records all RG interactions in the PAM system
Procedure to follow for players identified as vulnerable persons
The RG policy must define the procedure to be followed for players identified as vulnerable persons
Operator must offer players option to activate a cooling-off period
The operator must offer players the option to activate a cooling-off period
Options for cooling-off must include duration and marketing opt-out at minimum
The options for cooling-off may include Duration, brand, vertical and marketing, of which the duration and marketing opt-out are mandatory. Furthermore, the duration must be for a minimum of at least 24 hours
Operator must offer players the option to self-exclude themselves for a duration of at least 1 year
Operator must offer players the option to self-exclude themselves for a duration of at least 1 year
Players must be able to set limits on the total amount they deposit
Players must be able to set limits on the total amount they deposit
Operators must train customer service and Responsible Gaming staff to handle player interaction profesionally and effectively
Training should cover, at least: - Recognizing signs of gambling distress - Conducting sensitive and structured conversations with at-risk players - Directing players to appropriate support resources and RG tools
Operators must not engage in irresponsible advertising
The RG policy must state that the operator must not engage in irresponsible advertising, including: - No targeting of Vulnerable Groups - No portrayal of Gambling as an Investment - No misrepresentation of Skill vs Chance - No Emotional Manipulation - Marketing materials must not feature minors or depict them engaging with gambling content - No explicit content - No encouragement of Unrelated Harmful Behaviours - Bonuses and promotions must be communicated transparently - Operators must not use bonuses to encourage excessive gambling - Operator is responsible for materials provided to affiliates, representatives, sponsorships, ambassadors, social media influencers - Operator must make any contracted third-party aware of their RG policy - All advertising must include a clearly visible RG message or slogan
The operator is advised to remind adults that they should take precautions when sharing devices with minors
The operator is advised to remind adults that they should take precautions when sharing devices with minors, such as safeguarding usernames, passwords and payment details.
Operators may employ automatic or manual pop-up notifications in response to concerning behaviours
Operators may employ automatic or manual pop-up notifications in response to concerning behaviours
When a player exhibits behaviour that reasonably suggests they may be a Vulnerable Player, the operator must initiate direct contact
When a player exhibits behaviour that reasonably suggests they may be a Vulnerable Player, the operator must initiate direct contact
Other limits may be considered including loss limits, time limits or wager limits, in line wth the operator's target player and/or market
Other limits may be considered including loss limits, time limits or wager limits, in line wth the operator's target player and/or market
Personal Background ChecksCritical1 item
List Position:
Personal History Disclosure FormCritical34 items
Check document.Inspect all pages to ensure that there are no blank pages The applications must be filled in digitally. No forms shall be accepted where the customer has completed any section of the form handwritten. Check the forms and make sure there are no ink marks or handwritten notes.
The Personal History Disclosure form is not the official form supplied by CGA. Kindly download the appropriate form, refill digital and resubmit.
Check document. Make sure that this is filled and the same as that shown on the portal
The personal application number is missing or has an incorrect application number. Kindly resubmit the forms with the correct application number.
Check document. The application date must be filled and within six month`s of today`s date.
The application date is missing or has an incorrect application date. Kindly resubmit the forms with the correct application date.
Check if information matches the passport.
The applicant`s first name is incorrect or does not match.Kindly resubmit the form with the correct first name.
Check if information matches the passport.
The applicant`s last name is incorrect or does not match.Kindly resubmit the form with the correct lasr=t name.
Check if information matches the passport.
The Date of birth (DOB) of the applicant is missing or incorrect. Kindly resubmit the forms with the correct DoB.
Check if applicant has submitted certified proof of previous names.
Kindly provide certified proof of name change documents.
Must not be blank.
The response to Question 11 is missing. Kindly complete Question 11 and resubmit the form.
Must not be blank. personal email address
The response to Question 12 is missing. Kindly complete Question 12 and resubmit the form.
Must not be blank. Email address
The response to Question 13 is missing. Kindly complete Question 13 and resubmit the form.
Must not be blank. Mobile number
The response to Question 14 is missing. Kindly complete Question 14 and resubmit the form.
Check if matches the passport. Place of Birth must not be blank.
The response to Question 15 is missing. Kindly complete Question 15 and resubmit the form.
Must not be blank and check if matches the passport. Passport number must not be blank.
The response to Question 16 is missing. Kindly complete Question 16 and resubmit the form.
Check if matches the passport. Country of Issue must not be blank.
The response to Question 17 is missing. Kindly complete Question 17 and resubmit the form.
Check if matches the passport. Date of Issue must not be blank.
The response to Question 18 is missing. Kindly complete Question 18 and resubmit the form.
Check if matches the passport. Date of Expiry must not be blank.
The response to Question 19 is missing. Kindly complete Question 19 and resubmit the form.
Check if matches the passport. Nationality/ Citizenship
The response to Question 20 is missing. Kindly complete Question 20 and resubmit the form.
Must be filled. If the Local Executive Director(official representative) is selected the name of the local service provider must be filled in. If other Key Function Holder is selected, then the function must be filled.
The name of the local service provider or the function of the person in the company is missing. Kindly fill in and resubmit the form.
If question 28 is filled then question 28.1. must be filled.
The response to question 28.1 is missing. Kindly fill in and resubmit.
Must be filled.
The response to question 30 is missing. Kindly fill in and resubmit.
Must be filled.
The response to question 31 is missing. Kindly fill in and resubmit.
They must provide evidence of present employment.
The proof for question 34 and 39 is missing. Kindly upload in the section of extra documentation.
Must be filled.
The response for question 41 and or 42 is missing. Kindly fill in and resubmit.
Must be filled. At least one must be selected, if 43.11 is selected then other Income must be filled.
The response to question 43 is missing. (if applies 43.11 must be filled) Kindly fill in and resubmit the form.
If yes is selected, 44.1. must be filled.
The response to 44.1. is missing. Kindly fill in and resubmit the form.
The document must contain the name and surname and digital signature of the person that filled the form on Page 9.
The DECLARATION AND DATA PRIVACY is missing the name and/or is not digitally signed. Kindly fill in the name and/or surname /sign and resubmit the form.
Check date and make sure the passport is not expired.Make sure that persons photo is clear and recognizable.
The enclosed passport document is expired or unclear. Kindly resubmit a valid passport with a clear picture and certified.
Check the document and make sure it is in english language or if translated from another language, the translated document, must be certified. Check date and make sure the certificate is not expired (not older than 6 months). It must be submitted for every jurisdiction whereby the applicant resided for more than six months in the last two years.
The enclosed criminal record document is expired and/or not certified and/or not translated into English.Kindly resubmit a valid, certified certificate translated into English.
Check the document and make sure it is in English Language or orginal document with translation. Both have to be certified. (In some cases we accept the Marriage Certificate)
The enclosed document, Certified True Copy of Birth Certificate is missing or not certified or in english language. Kindly resubmit.
Make sure that it is in the applicant name verifying their personal account.Check date and make sure the certificate is not expired (not older than 6 months).
The enclosed reference document is expired or not valid. Kindly resubmit a valid reference letter or bank statement.
Check document. (mandatory for compliance officers)
The letter of appointment/ engagement agreement is missing/incomplete. Kindly resubmit/ submit.
Certified true copies of any Gaming License issued in favor of the applicant in a personal capacity from any jurisdiction ( eg. UK Personal Management License)
The Certified true copies of Gaming License issued in favor of personal capacity is missing/incomplete. Kindly submit.
Check document. (mandatory for compliance officers)
The Source of Wealth must demonstrate the UBO`s financial standing and confirm their ability to operate and support the company.
The Source of Wealth documentation for the Shareholders/UBO was not provided/or is invalid.Kindly resubmit the required documents, including certified bank statements clearly displaying amounts and dividends, tax returns evidencing earnings, or any other certified documentation demonstrating the source of wealth of the UBO,and ensure that all certifications are made as true copies by authorized persons such as legal or accountancy professionals, regulated financial institutions, or other duly empowered authorities within the relevant jurisdiction.
Personal History Disclosure FormCritical34 items
Check document.Inspect all pages to ensure that there are no blank pages The applications must be filled in digitally. No forms shall be accepted where the customer has completed any section of the form handwritten. Check the forms and make sure there are no ink marks or handwritten notes.
The Personal History Disclosure form is not the official form supplied by CGA. Kindly download the appropriate form, refill digital and resubmit.
Check document. Make sure that this is filled and the same as that shown on the portal
The personal application number is missing or has an incorrect application number. Kindly resubmit the forms with the correct application number.
Check document. The application date must be filled and within six month`s of today`s date.
The application date is missing or has an incorrect application date. Kindly resubmit the forms with the correct application date.
Check if information matches the passport.
The applicant`s first name is incorrect or does not match.Kindly resubmit the form with the correct first name.
Check if information matches the passport.
The applicant`s last name is incorrect or does not match.Kindly resubmit the form with the correct lasr=t name.
Check if information matches the passport.
The Date of birth (DOB) of the applicant is missing or incorrect. Kindly resubmit the forms with the correct DoB.
Check if applicant has submitted certified proof of previous names.
Kindly provide certified proof of name change documents.
Must not be blank.
The response to Question 11 is missing. Kindly complete Question 11 and resubmit the form.
Must not be blank. personal email address
The response to Question 12 is missing. Kindly complete Question 12 and resubmit the form.
Must not be blank. Email address
The response to Question 13 is missing. Kindly complete Question 13 and resubmit the form.
Must not be blank. Mobile number
The response to Question 14 is missing. Kindly complete Question 14 and resubmit the form.
Check if matches the passport. Place of Birth must not be blank.
The response to Question 15 is missing. Kindly complete Question 15 and resubmit the form.
Must not be blank and check if matches the passport. Passport number must not be blank.
The response to Question 16 is missing. Kindly complete Question 16 and resubmit the form.
Check if matches the passport. Country of Issue must not be blank.
The response to Question 17 is missing. Kindly complete Question 17 and resubmit the form.
Check if matches the passport. Date of Issue must not be blank.
The response to Question 18 is missing. Kindly complete Question 18 and resubmit the form.
Check if matches the passport. Date of Expiry must not be blank.
The response to Question 19 is missing. Kindly complete Question 19 and resubmit the form.
Check if matches the passport. Nationality/ Citizenship
The response to Question 20 is missing. Kindly complete Question 20 and resubmit the form.
Must be filled. If the Local Executive Director(official representative) is selected the name of the local service provider must be filled in. If other Key Function Holder is selected, then the function must be filled.
The name of the local service provider or the function of the person in the company is missing. Kindly fill in and resubmit the form.
If question 28 is filled then question 28.1. must be filled.
The response to question 28.1 is missing. Kindly fill in and resubmit.
Must be filled.
The response to question 30 is missing. Kindly fill in and resubmit.
Must be filled.
The response to question 31 is missing. Kindly fill in and resubmit.
They must provide evidence of present employment.
The proof for question 34 and 39 is missing. Kindly upload in the section of extra documentation.
Must be filled.
The response for question 41 and or 42 is missing. Kindly fill in and resubmit.
Must be filled. At least one must be selected, if 43.11 is selected then other Income must be filled.
The response to question 43 is missing. (if applies 43.11 must be filled) Kindly fill in and resubmit the form.
If yes is selected, 44.1. must be filled.
The response to 44.1. is missing. Kindly fill in and resubmit the form.
The document must contain the name and surname and digital signature of the person that filled the form on Page 9.
The DECLARATION AND DATA PRIVACY is missing the name and/or is not digitally signed. Kindly fill in the name and/or surname /sign and resubmit the form.
Check date and make sure the passport is not expired.Make sure that persons photo is clear and recognizable.
The enclosed passport document is expired or unclear. Kindly resubmit a valid passport with a clear picture and certified.
Check the document and make sure it is in english language or if translated from another language, the translated document, must be certified. Check date and make sure the certificate is not expired (not older than 6 months). It must be submitted for every jurisdiction whereby the applicant resided for more than six months in the last two years.
The enclosed criminal record document is expired and/or not certified and/or not translated into English.Kindly resubmit a valid, certified certificate translated into English.
Check the document and make sure it is in English Language or orginal document with translation. Both have to be certified. (In some cases we accept the Marriage Certificate)
The enclosed document, Certified True Copy of Birth Certificate is missing or not certified or in english language. Kindly resubmit.
Make sure that it is in the applicant name verifying their personal account.Check date and make sure the certificate is not expired (not older than 6 months).
The enclosed reference document is expired or not valid. Kindly resubmit a valid reference letter or bank statement.
Check document. (mandatory for compliance officers)
The letter of appointment/ engagement agreement is missing/incomplete. Kindly resubmit/ submit.
Certified true copies of any Gaming License issued in favor of the applicant in a personal capacity from any jurisdiction ( eg. UK Personal Management License)
The Certified true copies of Gaming License issued in favor of personal capacity is missing/incomplete. Kindly submit.
Check document. (mandatory for compliance officers)
The Source of Wealth must demonstrate the UBO`s financial standing and confirm their ability to operate and support the company.
The Source of Wealth documentation for the Shareholders/UBO was not provided/or is invalid.Kindly resubmit the required documents, including certified bank statements clearly displaying amounts and dividends, tax returns evidencing earnings, or any other certified documentation demonstrating the source of wealth of the UBO,and ensure that all certifications are made as true copies by authorized persons such as legal or accountancy professionals, regulated financial institutions, or other duly empowered authorities within the relevant jurisdiction.
Personal Background ChecksCritical1 item
List Position:
<p>UBO</p>
Personal Background ChecksCritical14 items
Check and list the Application Date.
List Position:
<p>UBO</p>
Please list the native name.
Approved or not. If no list, why?
Approved, or if not, list why.
Approved, or if not, list why.
Approved, or if not, list why.
Approved, or if not, list why.
Approved, or if not, list why.
Approved, or if not, list why.
Approved or if not, list why.
Approved or if not, list why.
If yes, list the place and role.
Add the URL and give a small summary.
Personal Background ChecksCritical15 items
Check and list the Application Date.
List Position:
Please list the native name.
Approved or not. If no list, why?
Approved, or if not, list why.
Approved, or if not, list why.
Approved, or if not, list why.
Approved, or if not, list why.
Approved, or if not, list why.
Approved, or if not, list why.
Approved or if not, list why.
Approved or if not, list why.
If yes, list the place and role.
Add the URL and give a small summary.
test
test
Personal Background ChecksCritical14 items
Check and list the Application Date.
List Position:
Please list the native name.
Approved or not. If no list, why?
Approved, or if not, list why.
Approved, or if not, list why.
Approved, or if not, list why.
Approved, or if not, list why.
Approved, or if not, list why.
Approved, or if not, list why.
Approved or if not, list why.
Approved or if not, list why.
If yes, list the place and role.
Add the URL and give a small summary.